Manager (Tax Service Delivery, Compliance Strategy & Service) at Public Service Division

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

01 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Tax Knowledge, Communication Skills, Customer Service, Interpersonal Skills, Data Handling, Analytical Skills, Resourcefulness, Teamwork

Industry

IT Services and IT Consulting

Description

[What the role is] As a tax professional, you have tax knowledge at your fingertips and the heart to build a socially responsible taxpaying community. At IRAS, we offer you the space to apply your knowledge as we transform to redefine experiences for taxpayers. You will apply your resourcefulness, strong communication skills and expertise in administering a suite of tax services ranging from service, compliance and policy formulation. The result? Your mark of insight on tax services which are transformational. [What you will be working on] Carry out effective & appropriate enforcement actions against taxpayers who do not file tax returns/accounts on time and who do not pay tax assessed in a timely manner Provide assistance to taxpayers via telephone or through written correspondence Support the Manager and supervisors on technical, systems and procedural issues that may arise from complex situations Be involved in various projects to improve the service delivery, voluntary compliance and education of taxpayers [What we are looking for] Diploma/Degree in any discipline Experience in customer service, good interpersonal, verbal and written communication skills Ability to question, probe and analyse Organized and systematic in handling data Resourceful and able to work independently in a team environment We regret to inform that only short-listed candidates will be notified. All successful candidates will be offered a 2 year contract in the first instance. http://jobs.careers.gov.sg The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters! Need help? Please click here for assistance. Our team will contact you shortly!

Responsibilities

The role involves enforcing compliance actions against taxpayers and providing assistance through various communication channels. Additionally, the manager will support technical and procedural issues and participate in projects aimed at improving service delivery.