Manager, TCM Clinic at Nanyang Technological University Singapore

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare Management, Business Administration, Traditional Chinese Medicine, Leadership, Communication, Organizational Skills, Clinic Management Systems, Financial Management, Resource Management, Patient Care, Regulatory Compliance, Team Leadership, Collaboration, Strategic Planning, Continuous Improvement, Ethical Standards

Industry

Education Administration Programs

Description

Join Our Team at the NTU Chinese Medicine Clinic Established in 2009, the NTU Chinese Medicine Clinic is a TCM Board approved teaching clinic under the NTU School of Biological Sciences. We provide high-quality care through a range of services including acupuncture, cupping, tuina (adult and paediatric), and herbal medicine. The clinic also plays a key role in training the next generation of Chinese Medicine practitioners through NTU’s Double Degree in Biomedical Sciences and Chinese Medicine, as well as the new Single Degree in Chinese Medicine. Position Overview We are seeking an experienced and dedicated clinic manager to oversee the efficient, safe, and patient-centered operation of the Chinese Medicine Clinic by managing staff, ensuring regulatory compliance, maintaining service quality, and supporting the clinic’s strategic and financial goals. Job Description Manage daily clinic operations to ensure smooth service delivery. Supervise and develop administrative and clinical support staff. Maintain high standards of patient care, safety, and satisfaction. Ensure compliance with healthcare and TCM regulatory requirements. Manage clinic finances, budgeting, and resource utilization effectively. Monitor performance indicators and implement continuous improvement measures. Support operations standardisation across clinics and services to ensure consistency and quality of care. Lead the establishment of additional Chinese Medicine (CM) clinics and collaboration initiatives, including joint integrative medicine services with TTSH and other partners. Drive the integration of TCM into Singapore’s healthcare framework, including development of integrative clinics and standards of care to support the Healthier SG objectives. Contribute to the development of new initiatives, such as co-located TCM clinics in public polyclinics or hospitals, and participate in MOH pilot programmes (e.g. subsidised acupuncture). Support strategic planning, service development, and clinic growth initiatives. Foster effective communication and collaboration among clinical teams and external partners. Uphold the clinic’s mission, ethical standards, and reputation in Chinese medicine practice. Requirements Bachelor’s degree in Healthcare Management, Business Administration, or Traditional Chinese Medicine. Postgraduate qualification or certification in healthcare or management is an advantage. Understanding of TCM operations and healthcare regulations. Strong leadership, communication, and organizational skills. Proficient in clinic management systems and MS Office. Financial and resource management knowledge. Good communication skills. Patient-focused, ethical, and professional. Empathetic, adaptable, and detail-oriented. Able to lead teams and foster a collaborative work culture. The College of Science seeks a diverse and inclusive workforce and is committed to equality of opportunity. We welcome applications from all and recruit on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability. We regret to inform that only shortlisted candidates will be notified. Hiring Institution: NTU A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London. NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources. For more information, visit www.ntu.edu.sg About NIE About RSIS About LKCMedicine About NTUItive

Responsibilities

The clinic manager will oversee the efficient and patient-centered operation of the Chinese Medicine Clinic, managing staff and ensuring regulatory compliance. They will also support the clinic’s strategic and financial goals while maintaining high standards of patient care and safety.