Manager, Team Member Housing at Pilot Company

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Dec, 25

Salary

0.0

Posted On

23 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Property Management, Communication, Interpersonal Skills, Negotiation, Organizational Skills, Customer Service, Financial Reporting, Budget Management, Compliance, Team Management, Market Analysis, Problem Solving, Attention to Detail, Self-Motivation, Vendor Management, Lease Agreements, Tenant Relations

Industry

Retail

Description

Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description The purpose of this job is to oversee all elements of Pilot Owned and Leased Housing in the U.S. including compliance, Team Member experience, maintenance technicians and vendor resources for security, and housekeeping. In this role you will: Manage team member relations, including leasing, rent collection, and addressing tenant inquiries and concerns in a timely and professional manner. Coordinate property maintenance and repairs, including scheduling and overseeing vendor services and conducting regular property inspections. Develop and implement comprehensive property management plans to optimize property performance and maximize profitability. Prepare and manage property budgets, financial reports, and forecasts to ensure financial objectives are met. Ensure compliance with all applicable laws, regulations, and company policies, including fair housing regulations and safety standards. Oversee the leasing process, including marketing vacancies, screening prospective tenants, and negotiating lease agreements. Foster positive relationships with property owners, investors, and stakeholders, providing regular updates on property performance and addressing any concerns or issues. Stay abreast of market trends, competitor activities, and industry developments to identify opportunities for business growth and improvement. Qualifications High school diploma required Bachelor's degree in business administration, real estate, or related field preferred Minimum of 5 years of experience in property management or related field required Valid driver's license and reliable transportation Intermediate Microsoft Office skills required Strong knowledge of property management principles, practices, and regulations Excellent communication, interpersonal, and negotiation skills Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment Ability to work independently with minimal supervision Strong organizational skills with attention to detail Ability to communicate and interact effectively with different levels of the organization to negotiate, problem solve, complete projects and influence decision making Self-motivated with ability to work both independently and within teams in order to establish and meet deadlines, goals, and objectives Excellent customer service skills * Travel required less than 75% * Additional Information • Nation-wide Medical Plan/Dental/Vision • 401(k) Flexible Spending Accounts • Adoption Assistance • Tuition Reimbursement • Weekly Pay #LI-EM1

Responsibilities

Oversee all elements of Pilot Owned and Leased Housing in the U.S., including compliance and team member experience. Manage property maintenance, leasing processes, and develop comprehensive property management plans.