Manager, Tech Service Delivery - Corp Platforms

at  Hertz

A DAY IN THE LIFE:

The Technical Delivery Manager for Corporate Platforms will lead solution delivery for Corporate Finance Applications including development, Testing, and oversee the end-to-end delivery of technical projects. This role requires someone who can wear both technical and managerial hats effectively. The ideal candidate will have strong hands-on technical experience with Python, Java, or .NET or tools like Automation Anywhere and the ability to manage cross-functional teams, vendors, and stakeholders to ensure successful project execution. The delivery manager will be responsible for planning, executing, and delivering technical projects in an Agile environment, managing vendor teams, and manage development and testing teams. manager will perform technical tasks, such as solution delivery for the Corporate Misc. Applications, testing (SIT, QA, and UAT coordination) for major Corporate Platforms efforts, provide Technical BA support and Change Management for some of the projects.
In addition, the technical delivery manager will be accountable for solving production support issues for applications within scope, reporting service metrics, working with internal and external development teams, and leading the service delivery team of managed services provider working on DevOps pod. To be a successful delivery manager, he/she will have excellent leadership, communication, and problem-solving skills to translate complex technical concepts for non-technical stakeholders and resolve issues effectively.
The starting salary is expected to be between $115-125k and is commensurate with experience.

• Provide strategic leadership on emerging technology trends and their applications.
• Oversee day-to-day operations, ensuring timely issue resolution and program success.
• Manage and mentor technical teams while fostering strong relationships with internal stakeholders.
• Plan, execute, and deliver technical projects within an Agile or Kanban framework.
• Lead testing efforts, including integration, end-to-end, and user acceptance testing, ensuring quality and compliance with organizational standards.
• Develop and maintain lifecycle deliverables, technical documentation, and training materials.
• Manage vendor teams and collaborate across development, testing, and business units to meet project goals.
• Participate in governance meetings, track action items, and prioritize requirements effectively.
• Optimize processes and identify cost-saving opportunities while maintaining high service quality.
• Facilitate Agile ceremonies, drive team culture, and promote continuous improvement.
• Build partnerships to align services with business needs and resolve challenges efficiently.
• Adapt to flexible working hours, including occasional weekends and overtime, to meet critical deadlines.