Manager, Technical Education at John Paul Mitchell Systems

Santa Monica, California, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

90000.0

Posted On

07 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Office, AI Technologies, Instructional Delivery Tools, Instructional Design, Media Tools, Creative Tools, Project Management Tools, Salon Fundamentals, Technical Concepts, Collaboration, Organizational Skills, Communication Skills, Adaptability, Proactivity, Continuous Learning

Industry

Cosmetics

Description

Description Who We are John Paul Mitchell Systems (“JPMS”) is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We’ve been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. About the Role The Manager, Technical Education leads the creation and refinement of comprehensive hairdressing curriculum—color, cutting, styling, texture, and barbering—designed to set consistent standards and elevate technical education across all learning channels. This role focuses on building core systems and educational frameworks that can be applied in virtual, digital, in-person, and Academy-based education, ensuring professionals have a clear and structured path for mastering fundamentals. What You will Do: Curriculum Development: Lead the collaborative process to create system-based technical content for haircutting, color, style, texture, barbering, and salon/barber business. Partner with Brand Marketing to ensure technical curriculum is effectively integrated into brand campaigns, product launches, and professional-facing materials — and that brand initiatives are reflected in ongoing technical curriculum updates. Academy Application: Adapt and integrate curriculum into Academy programming to support structured learning, workshops, and certifications. Learning & Development: Partner with the Digital Learning team to align eLearning curriculum with broader company training initiatives and contribute to course planning and development Digital & Virtual Integration: Contributes to the strategy for digital and virtual programming, ensuring foundational curriculum is optimized for multiple delivery formats. In-Market Education: Collaborate with education teams to create and maintain curriculum that supports ongoing classes, workshops, and training across markets. Content Support: Oversee the creation of manuals, visual guides, assessments, and other resources to ensure consistency in delivery. Collaborate with Brand Marketing to align technical education with marketing tools, assets, and initiatives — ensuring materials resonate with the professional hairdresser audience and remain current. Trend Alignment: Participate in trend research and competitive curriculum review, ensuring educational offerings remain current and relevant. Quality & Feedback: Monitor learner outcomes and program effectiveness, implementing improvements where needed to strengthen curriculum impact. Collaboration: Work closely with subject matter experts, educators, and artistic teams to balance technical precision with creative artistry. Who You Are: Have a strong work ethic and can-do attitude, leaving a positive impression on everyone you interact with Collaborate seamlessly with cross-functional stakeholders, fostering a cohesive team environment Strong time management skills and able to act with a sense of urgency Highly organized, detail oriented and efficient multitasker Self-starter and thrives in a fast-paced environment with minimal guidance Comfortable wearing many hats and moving fluidly between tasks Utilize relevant industry jargon and terminology consistently in both verbal and written communications Act and propose new ideas and solutions before asked You are positive, upbeat, and friendly—with a can-do attitude and a knack for solving problems Self-described beauty enthusiast, passionate about hair care Requirements What You’ll Need: Skills: Proficient in Microsoft Office suite Familiar with AI technologies such as Co-pilot & Canva Proficient in instructional delivery tools such as Thinkific Proficient with instructional design, media, and creative tools Proficient with project management tools such as WorkFront Strong background in salon fundamentals (color, cut, style, texture, barbering) Skilled at translating complex technical concepts into structured, digestible learning Collaborative and comfortable working across education and creative teams Organized and detail-oriented with proven project management ability Strong organizational, written, verbal and non-verbal communication, and project management skills Values diverse perspectives and fosters collaboration Adaptable, proactive, and committed to continuous learning Education: High school diploma or GED required Current valid Cosmetology license in good standing required Experience: 5+ years of experience working behind the chair in a salon and/or barber shop 5+ years within professional brand/ product education, sales and/or marketing in professional beauty 3+ years’ experience in curriculum or instructional design for technical hairdressing education Nice to haves: Education: Bachelor’s degree in business, marketing, communications, administration or related field preferred Competitive Compensation: The expected base salary range for this position is $80,000 to $90,000 (LA Market) and $70,000 to $80,000 (National). The exact base salary is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical insurance, dental insurance, vision insurance, life insurance, accident insurance, critical illness insurance, disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment.

Responsibilities

The Manager, Technical Education leads the creation and refinement of comprehensive hairdressing curriculum across various learning channels. This role focuses on building core systems and educational frameworks to ensure professionals have a clear path for mastering fundamentals.