Reporting to the Sr. Director, Technical Implementation, the Manager, Technical Implementation will bring a well-rounded expertise across various technical domains, including AV systems, automation, rigging, scenic integration, and programming. This role is part administrative, part hands-on, and will lead in-house and contracted technical staff in overseeing the successful delivery of diverse and innovative projects, from concept through to execution, ensuring that all technical elements align seamlessly with creative objectives and safety standards.

QUALIFICATIONS & SKILLS:

• Technical Theatre Degree or equivalent experience required.
• 5+ years of experience in the technical entertainment and live event production industry with a minimum of 2 years specific focus on experiential installs and events.
• Minimum of 2 years of supervisory experience required.
• IPAF, PASMA, First Aid, and additional entertainment certifications a strong plus.
• Advanced knowledge and experience drafting in Vectorworks.
• Proficiency in Office 365 applications both mac and PC based

EXPERIENCE:

• Proven experience in training, supervision, and mentorship of crews with varying levels of skill across all phases of production.
• An extensive knowledge of safe construction and rigging practices in the theatrical and event production field
• Knowledge of all technical elements associated with commercial and theatrical lighting, audio, and video production systems and installation.
• Knowledge of holiday lighting products, installation techniques, hardware specifications, and experience with low-voltage systems and installation.
• Experience building/maintaining budgets and cost estimates
• Expertise with power tools, ladders, heavy machinery, aerial work platforms, electricity, and all applicable UK Health and Safety Standards
• Proven technical and mechanical skills, including experience with metal working, rigging, scenic construction techniques, and standard materials used in the entertainment and construction industries.
• Familiarity with pneumatics, automation systems, and portable power distribution.
• Experience creating technical drawings, two and three-dimensional drafting models, and instruction/operation manuals for users with various levels of technical understanding.
• Excellent verbal communication and interpersonal skills with the ability to quickly develop trusting, productive relationships with clients, vendors, staff, and all partners.
• The ability to negotiate with vendors and discover creative solutions to keep projects on target and within budget parameters.
• Valid UK Full driver’s license and current passport required.
• Self-motivation with the ability to work independently.
• Comfortability operating heavy equipment and hand tools while onsite, as well as standing for long periods of time, but often kneeling, bending, laying down, and working at height.
  Please Note: While this is intended to be an accurate description of the job, this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the position, and may require that other or different tasks be performed as necessary and assigned.
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ROLE & RESPONSIBILITIES:

• Technical Project Leadership: Lead the technical advance, fabrication, installation, and documentation for all assigned projects, ensuring quality and safety at every stage.
• Task Delegation: Assign tasks and oversee the work of onsite foremen, technicians, assistants, and other team members to ensure efficient execution of the project plan.
• Collaboration with Design & Stakeholders: Work closely with internal design teams and key stakeholders at RWS to align technical execution with creative goals and project requirements.
• Meeting Leadership & Participation: Actively participate in and lead meetings as needed, both internally and with clients, to ensure clear communication and alignment on project objectives and deliverables.
• Safety Compliance: Maintain oversight of safety practices on-site and in the office, ensuring adherence to The Health and Safety at Work Act 1974 (HSWA)
• Documentation & Manuals: Draft technical manuals and drawings for the use and maintenance of custom-built items, providing clear guidance to clients and end-users.
• Standard Operating Procedures (SOPs): Develop, maintain, and update SOPs for installation, strike, maintenance, and storage processes to ensure consistency and efficiency across projects.
• AV & Automation Expertise: Oversee and integrate audio, video, and automation systems, ensuring they align with project specifications and safety protocols.
• Haunt, Rigging, & Seasonal Installations: Apply technical skills to create immersive environments for seasonal attractions, including haunt events and holiday installations, with expertise in rigging and master electrician duties.
• Programming & System Integration: Manage and execute programming for automated and integrated AV and lighting systems, ensuring reliable and responsive operation during events and performances.
• Team Management: Lead and mentor a technical team, (in-house and contracted), ensuring a collaborative and efficient work environment that meets project timelines and quality standards. Provide support, feedback, and clear communication to ensure project needs meet expectations, timelines, and budgets.
• Conflict Resolution: Resolve operational issues through coordination with RWS staff, contractors, clients, and on- site staff.
• Scenic Integration: Oversee the integration of scenic elements, working closely with carpentry and scenic teams to ensure that sets and structures are installed accurately, securely, and aesthetically in line with the creative vision and ensure all production technical elements are performance-ready and meet the RWS Standard by final dress rehearsal, walk-through, or given deadline.
• Troubleshooting & Problem-Solving: Quickly diagnose and resolve technical issues that arise during the production process, ensuring minimal disruption and efficient resolutions.