Manager - Technical Resilience & Recovery
Are you passionate about ensuring customers can use our products?
Do you take an interest in developing strategies to safeguard systems and data?
About Team:
We collaborate across the business to reduce our exposure to external and internal technical risks. We put controls in place and regularly review and test our systems to ensure they meet recovery targets. We are “trusted partners” to the business and Technology teams to understand their priorities.
About Role:
You will lead the execution of a robust ongoing Technical Resilience strategy, engaging with multiple stakeholders as we look to ensure the successful final delivery of a resilience uplift programme, as well as defining processes and tools to ensure that resilience remains a key ongoing component of our products and services.
You will report effectively on progress to multiple groups. You will ensure risk points are identified and communicated effectively, to allow decisions to be taken. You will work with teams to plan effective remediation where necessary and be able to justify the benefits of doing so. This will include a key focus on the threats posed by technical failure, data integrity, and security events.

Responsibilities

• Developing and evolving the Infrastructure Technical Resilience Strategy and associated processes.
• Maintaining productive relationships across Technology to influence and drive change.
• Leading ongoing initiatives to ensure capabilities are maintained, tested, and evaluated.
• Providing effective status reporting to keep stakeholders informed of progress, issues, and opportunities.
• Managing a dedicated Project Manager to support ongoing delivery and reporting.
• Building a strong case for Return on Investment (ROI) to justify continued resilience spending.
• Serve as a trusted partner to technical and business teams on best practices for Technical Resilience.
• Scale capabilities to adapt to future requirements and opportunities.
• Lead and develop the team with a focus on continuous improvement.

Requirements

• Expertise in Technology Resilience and Disaster Recovery, especially for AWS cloud-hosted services.
• Experience collaborating with software development and infrastructure teams at scale.
• Familiarity with tools such as AWS Fault Injection Simulator or equivalent.
• Strong communication skills, with the ability to present technical content to diverse audiences.
• Excellent problem-solving skills and the ability to foster team collaboration to resolve issues.
• Knowledge of Agile methodologies and how central services can influence product management priorities.
• Experience with reporting tools such as Power BI or Tableau to support data-driven decision-making.

Why Join Us?
Join our team and contribute to a culture of innovation, collaboration, and excellence. If you are ready to advance your career and make a significant impact, we encourage you to apply.
Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Annual Profit Share Bonus
• Comprehensive Pension Plan
• Generous vacation entitlement and option for sabbatical leave
• Maternity, Paternity, Adoption and Family Care leave
• Flexible working hours
• Personal Choice budget
• Internal communities and networks
• Various employee discounts
• Recruitment introduction reward
• Work from anywhere
• Employee Assistance Program (Global)
• Annual Event

About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form:
https://forms.office.com/r/eVgFxjLmAK
, or please contact 1-855-833-5120.
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Responsibilities

• Developing and evolving the Infrastructure Technical Resilience Strategy and associated processes.
• Maintaining productive relationships across Technology to influence and drive change.
• Leading ongoing initiatives to ensure capabilities are maintained, tested, and evaluated.
• Providing effective status reporting to keep stakeholders informed of progress, issues, and opportunities.
• Managing a dedicated Project Manager to support ongoing delivery and reporting.
• Building a strong case for Return on Investment (ROI) to justify continued resilience spending.
• Serve as a trusted partner to technical and business teams on best practices for Technical Resilience.
• Scale capabilities to adapt to future requirements and opportunities.
• Lead and develop the team with a focus on continuous improvement

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive