QUALIFICATIONS:

The incumbent must possess the following qualifications:

• Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
• Knowledge of application systems development, database architecture, and information security program design, delivery, assessment, and evaluation methodologies, processes, and practices
• Knowledge of relevant governing legislation, collective agreements, policies and procedures
• Knowledge of office as well as the broader university academic units, departments, and divisions
• Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
• Knowledge is used to lead technical service unit

EDUCATION AND EXPERIENCE:

The above is normally acquired through the completion of:

• Bachelor’s degree in computer science, information technology, or related program
• Minimum of seven years of previous application systems development, database architecture, and information security experience including seven years of supervision and leadership experience

Responsible to oversee day-to-day delivery of technical services operations and to administer technical services and programs.