Manager - Training at maxlifeins

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry Knowledge, Communication Skills, Presentation Skills, Coaching and Mentoring, Product Knowledge, Training Development, Adaptability, Sales Skills, Problem-Solving Skills, Technology Proficiency, Interpersonal Skills, Assessment and Feedback

Industry

Insurance

Description

Job Description Job Title Manager Location HO, Gurugram Department Distribution Capability Centre Function DCC – Agency Training Reporting to ADRV & Digital Agency Head Band 4 Function Summary. The department’s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm’s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Build Digital Agency Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID’s and IID’s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and FLS Responsible for driving self-learning among Agents and FLS Responsible for calendaring and effectively planning all training sessions with the Digital Agency Head Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the Digital Aency Head in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge: Strong understanding of life insurance products, regulations, and market trends. Communication Skills: Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills: Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring: Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge: Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development: Experience in designing training materials, modules, and assessments tailored to the audience's needs. Adaptability: Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills: Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills: Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency: Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills: Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback: Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Title Manager Location HO, Gurugram Department Distribution Capability Centre Function DCC – Agency Training Reporting to ADRV & Digital Agency Head Band 4 Function Summary. The department’s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm’s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Build Digital Agency Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID’s and IID’s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format – classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and FLS Responsible for driving self-learning among Agents and FLS Responsible for calendaring and effectively planning all training sessions with the Digital Agency Head Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the Digital Aency Head in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge: Strong understanding of life insurance products, regulations, and market trends. Communication Skills: Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills: Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring: Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge: Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development: Experience in designing training materials, modules, and assessments tailored to the audience's needs. Adaptability: Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills: Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills: Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency: Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills: Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback: Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus About Axis Max Life Insurance Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a Joint Venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per the annual audited financials for FY2023-24, Axis Max Life Insurance has achieved a gross written premium of INR 29,529 Cr. For more information, please visit the company website at www.maxlifeinsurance.com. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply

Responsibilities

The Manager - Training is responsible for developing and delivering training programs for employees and agents in the life insurance sector. This includes conducting onboarding, product training, and ensuring the effectiveness of training initiatives.