Manager, Training at NTUC INCOME INSURANCE COOPERATIVE LIMITED

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Strategy, Instructional Design, LMS Management, Stakeholder Management, Competency Assessment, Blended Learning, Train-the-Trainer, KPI Tracking, Curriculum Development, Sales Training, Performance Evaluation, Digital Learning

Industry

Insurance

Description

1. Training Strategy & Planning • Develop and implement the distribution’s training strategy and framework aligned with business and sales objectives. • Create structured training & development roadmap for new advisors, existing advisors, Sales Managers and Leaders across different distribution channels • Identify capability gaps and recommend targeted development interventions. 2. Design and Delivery of training programs • Design, develop and deliver training programs to meet the training needs of sales force (various distribution channels) using different methodologies. • Design competency assessment tools for competency-based learning • Ensure training programs comply with company/industry requirements through regular reviews and revisions of training material • Manage and execute all levels of distribution training which includes new hires induction, sales/soft skills, product and sales advisory process training 3.Digital Learning & Training Infrastructure • Manage and optimise the Learning Management System (LMS) and digital learning tools. • Implement blended learning approaches including classroom, virtual, microlearning, and on-the-job coaching. • Curate and maintain training materials, resources, and digital content. 4. Stakeholder Management • Build and strengthen rapport with stakeholders to appreciate training needs, communicate training standards and expectations and facilitate transfer of classroom learning to the workplace • Collaborate with colleagues from other departments to achieve business objectives 5. Trainer Resource Management, Effectiveness & Performance Tracking • Evaluate the overall effectiveness of training interventions • Monitor and measure training KPI (Key Performance Indicators) • Assess and ensure adequacy of training resources and trainer capacity. • Develop internal trainers through Train-the-Trainer programmes. • Coordinate external trainers or subject matter experts when required. • Ensure trainers maintain professional and technical knowledge by attending professional development workshops, reviewing training related publications, establishing networks, benchmarking best practices and participating in professional societies • Any other projects or tasks as assigned

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Responsibilities

The Manager of Training is responsible for developing and implementing a comprehensive training strategy and roadmap for insurance advisors and leaders. This includes designing and delivering training programs, managing the Learning Management System, and tracking training effectiveness through KPIs.