POSITION OVERVIEW:

The Manager of Transportation Operations leads and directs a team of planners who are responsible to ensure product moves on time and on budget. This role will actively collaborate across functions with our supply chain partners to ensure we provide the best services and costs, contingency management, and problem solving for supply chain issues with the least amount of cost and disruption. A focus on continual improvement through process, metrics, and technology will be critical for success. We have a passion for our people and their development; this dynamic leader will be required to create an environment that enables learning and growth through experience and stretch opportunities.

REQUIREMENTS AND QUALIFICATIONS:

• Bachelor’s degree; Specialization in Logistics, Transportation or Supply Chain Management is preferred.
• 5+ years’ management experience in a Transportation, SCM, or related field.
• Proven ability to lead, communicate, and work within the framework of the team.
• Robust analytical and problem solving skills; proven ability to identify and resolve problems in a proactive and timely manner.
• Results oriented with good planning, organizational, and time-management skills.
• Ability to handle situations, issues and information with sound judgement, diplomacy and sensitivity.
• Knowledge of applicable transportation regulations and best practices.
• Demonstrated competency in MS Office and Google applications.
• Proficiency in TMS systems and optimization technologies.
• Experience working in MercuryGate TMS is a plus.

CJ LOGISTICS ABOUT STATEMENT:

At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don’t necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

• Lead and manage a team of Planning, Customer Operations, and Operations Analysts/ Specialists: clearly communicate vision and priorities, drive strong engagement, and lead team in delivering exceptional service and cost results.
• Responsible for providing account leadership, oversight, and performance against KPI’s for the designated customer team.
• Collaborate with Director of Transportation Operations to ensure team is following best practices and trained to use available systems and technology.
• Direct the development and implementation of continuous improvement efforts.
• Lead key strategic projects such as peak planning, optimization, and shipment schedule redesigns.
• Build a strong collaborative relationship with all internal and external parties through effective communication, conflict resolution, and compliance management.
• Identify constraints and issues associated with established forecasts, develop options available for resolving issues, develop key conclusions and recommendations based upon the plans and effectively and proactively communicate options, conclusions and recommendations to business leaders.
• Work directly with shipping facilities to meet planning parameters, monitor and improve on-time and in full delivery performance.
• Develop an in depth understanding of customer knowledge and leverage it to support field operations on various initiatives.
• Communicate business service/cost performance and opportunities to leadership and devise clear plans for KPI improvements.
• Drive results through historical data collection and market trend analytics.
• Develop a team of Analysts and Specialists by providing feedback, conducting daily touch bases and weekly meetings.
• Travel up to 10% to warehouses, customer locations, and plants/co-packers.
• May be required to be on call and work non-conventional hours based on business needs.
• Perform other related job duties as required, within the scope of training and expertise.