About the Position:

Wynn Al Marjan Island is currently seeking a Manager - Transportation Services to join the resort’s Limousine Services team.

The primary duties and responsibilities of this role are:

• Manage daily limousine and transportation operations, including scheduling, dispatching, and route planning.
• Ensure all services meet luxury hospitality standards and guest expectations.
• Oversee vehicle maintenance, cleanliness, and readiness.
• Recruit, train, and supervise chauffeurs and transportation staff.
• Conduct regular performance evaluations and coaching sessions.
• Foster a culture of professionalism, safety, and guest-centric service.
• Ensure personalized and seamless transportation for VIPs, groups, and individual guests.
• Handle special requests, complaints, and last-minute arrangements with discretion and efficiency.
• Collaborate with Concierge, Front Office, and Events teams to coordinate logistics.
• Maintain accurate records of vehicle usage, fuel consumption, and service history.
• Manage relationships with external transportation providers and leasing companies.
• Monitor and control transportation budgets and expenses.
• Ensure qualitative Forbes Five Star standards are met. 
• Ensure all vehicles and drivers comply with local laws, licensing, and hotel policies.
• Conduct regular safety audits and implement corrective actions.
• Maintain insurance documentation and regulatory compliance records.

About You:

The ideal candidate for this position will have the following experience and qualifications:

Qualifications & Experience

• Bachelor’s degree or diploma in Hospitality Management, Business Administration, or related field. 
• 5–7 years of experience in hotel or luxury transportation services, with at least 2 years in a managerial role. 
• Strong knowledge of fleet operations, guest service standards, and transportation logistics. 
• Valid driver’s license and understanding of local traffic regulations. 
• Excellent leadership, organizational, and communication skills.
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