IT’S NOT A PACKAGE. IT’S A PROMISE®.

As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

DESCRIPTION

We are looking for an experienced and dynamic individual to manage and supervise on road courier operations, leading a team of unionized employees. The successful candidate will be responsible for creating a positive and productive work environment while ensuring that operational goals are met efficiently. This role requires a motivated leader who can drive performance through effective coaching, recognition, and employee engagement.

EDUCATION

• High school diploma or equivalent
• Post-secondary education is preferred but not mandatory

EXPERIENCE

• 3 years of management experience, ideally within a unionized environment
• Valid Class 5 (G) license or equivalent
• Strong proficiency in Microsoft Office Suite
• Demonstrated experience with following and enforcing Health & Safety and Labour Canada regulations and guidelines
• Prior leadership experience managing warehouse employees, couriers or transportation personnel
• High proficiency English (oral and written)
• Proficiency in French is considered and asset
• Must be adaptable and willing to work flexible hours and days to meet the demands of the operation

• Oversee and manage courier operations, ensuring smooth and efficient workflow
• Supervise and lead a team of unionized employees, fostering a positive and collaborative work environment
• Achieve operational objectives as outlined in the operational scorecard
• Monitor and manage employee performance in accordance with operational standards and performance indices
• Continuously improve operational standards through regular performance reviews, coaching, counseling, and recognition
• Communicate and implement company policies, procedures, and programs to ensure adherence and alignment across the team
• Prepare and complete various reports and documentation related to operations and employee performance
• Exemplifies and consistently demonstrates our core competencies of communication, innovation, change management, relationship building and leadership
• Perform all other related duties and responsibilities as assigned