Manager User Experience at UnitedHealth Group Canada

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

User Experience Design, Design Artifacts, Product Management Collaboration, Data Analysis, User Research, Brand Guidelines Adherence, Design Pattern Library, Prototyping, User Testing Preparation, Mentoring, Web Responsive Design, Figma, User-Centered Design Principles, Information Architecture, Usability Best Practices, Communication

Industry

Hospitals and Health Care

Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a senior designer, you will play a pivotal role in elevating the quality and consistency of the Specialty Provider digital experience. The Specialty Provider experience allows providers to have real-time visibility through every step of the order management process, self-service prescriptions that require provider action, and have two-way communication with the pharmacy. You will be responsible for delivering design artifacts for features across the Optum portfolio and function as the subject matter expert in this space. Primary Responsibilities: Collaborates with product management, other designers, data and analytics and engineering in discovery or requirements gathering sessions Translates partner goals into multiple creative solutions Designs experiences based on analytics, user research and best practices Embraces feedback as part of the creative process Learns and work within established brand guidelines and the design pattern library Provides final layout, font, colors, padding/spacing rules that align with the Optum brand. Sources images, icons or videos needed to design and complete the work When presenting, clearly articulates the problem being solved, how the user accesses the experience and how they progress through it Manages timelines, milestones and internal processes on feature work to ensure timely delivery Serves as the subject matter expert on the project across the different portals, surfaces and channels Partners with the research team to prep and build prototypes for user testing Serves as a mentor to other designers Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: 5+ years of experience designing web responsive experiences 3+ years of experience designing in Figma and the ability to create a prototype to deo the experience Expert-level understanding of user-centered design principles, information architecture, and usability best practices, including design pattern libraries and design documentation Proficient in using Figma to document designs and create prototypes Proven excellent communication and collaboration skills, with the ability to effectively communicate design concepts and rationale to stakeholders Proven ability to work independently and collaboratively in a fast-paced, dynamic environment, with a strong attention to detail and a passion for delivering high-quality user experiences Preferred Qualification: Familiarity with accessibility standards (e.g., WCAG) and best practices At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

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Responsibilities

The manager will be responsible for delivering design artifacts across the Optum portfolio, acting as the subject matter expert for the Specialty Provider digital experience, which involves real-time order management visibility and self-service prescriptions. Key duties include collaborating with cross-functional teams, translating goals into creative solutions, designing based on data, managing timelines, and mentoring other designers.