Manager Virtual Sales at Great Southern Bank
Brisbane, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

17 Oct, 25

Salary

0.0

Posted On

18 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Messaging, Service Design, Relationship Building, Campaigns, Service Levels, Call Quality

Industry

Marketing/Advertising/Sales

Description

In partnership with the Regional Managers Home Lending, Branch’s and Sales Excellence team, you will embed a consistent rhythm of performance, capability uplift, and customer-first conversations in a virtual setting

Responsibilities

TO SUCCEED IN THIS ROLE, YOU WILL HAVE:

  • Proven leading sales teams in virtual or digitally enabled environments, preferably within financial services or lending.
  • Deep understanding of digital engagement models, customer lifecycle management, and data-led sales processes.
  • Proven track record of delivering results in remote or hybrid team structures.
  • Experience in implementing and optimising virtual operating models and workflows.
  • Strong commercial acumen, with the ability to drive performance outcomes while delivering exceptional service.
  • Extensive experience in complex stakeholder engagement
  • Strong commercial acumen, with expertise in financial performance management
  • Track record of business transformation and growth leadership, driving digital and operational innovation.

Build a high-performing virtual sales team with a strong culture of accountability, ownership, and customer focus.

  • Drive performance against lending volume, conversion, and quality targets through structured coaching, 1:1s, and performance reviews.
  • Support recruitment, onboarding, and development of new team members, ensuring consistent capability uplift.
  • Champion a strong sales rhythm and performance discipline in a remote or hybrid working model

Whatever your role with us, you’ll be part of a force for good. We’re owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you’ll also enjoy a range of fantastic benefits, some examples include:

  • Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
  • Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre and the flexibility to work from home two days a week.
  • Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more
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