ABOUT STITCH FIX, INC.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look - and feel - their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client’s individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

Our Styling team is at the heart of Stitch Fix’s business, leveraging creativity, data, and technology to craft personal style experiences at scale. As we transition to asynchronous client messaging, we’re seeking a dynamic Business Operations & Workforce Management Manager to design models, processes, and tools that make this new way of working seamless, efficient, and delightful for both clients and Stylists. This role requires a blend of coordination, continuous improvement, analytical, and technical expertise to deliver impactful, scalable enhancements.
This is a highly visible role at the intersection of operations, finance, and data. You’ll own the budgeting process, capacity and workforce planning, drive operational strategy, and lead improvements that empower our team of 1,000+ remote stylists. Reporting to the Director of Styling Enablement & Planning, you’ll collaborate cross-functionally with Finance, Styling, Data Science, Product, and Tech, and your insights will shape the future of personalized shopping at Stitch Fix.