Manager, Workplace Technology at ShopMy

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

150000.0

Posted On

25 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Operations, Workplace Technology, People-Tech Roles, Google Workspace, SSO/Identity Tools, MDM Solutions, Organizational Skills, Vendor Management, High EQ, Communication Skills, Problem Solving, Technical Support, Security Standards, Automation Tools, Startup Experience, Creator Economy

Industry

Marketing Services

Description

Join ShopMy – Powering the Future of Digital Marketing ShopMy is revolutionizing digital marketing by seamlessly connecting brands with top talent. From discovering rising creators and executing gifting campaigns to sharing commissionable codes and streamlining communication, we empower the world’s leading brands to build dynamic, high-impact creator programs. Today’s most influential creators use ShopMy to earn tens of millions in commissions from creating monetizable links, collaborate directly with brands and build digital storefronts with millions of products. We’ve just closed an incredible $77m Series B funding round led by Bessemer, fueling our mission to redefine the creator economy. If you're passionate about delivering exceptional product solutions and shaping the future of digital marketing, we want to hear from you! About The Role: We’re looking for a proactive, resourceful, and systems-minded Workplace Technology Manager to own the employee technology experience at ShopMy. This role sits at the intersection of People and Technology — ensuring our team has secure, seamless access to the tools, systems, and devices they need to do their best work. You’ll manage onboarding and offboarding across our tech stack, streamline vendor and contract ownership, support SSO and identity management, and ensure hardware, software, and security standards scale with the company. As a core member of the People team, you’ll help create the infrastructure that supports our high-performance culture, ensuring that employees feel empowered, supported, and secure with their technology. Your Impact to The Role: Account & Access Management: Own logins, licensing, and SSO/identity management across Google Workspace and other core systems. Manage Slack administration, email domains, and inbox access, including terminations and handoffs. Tool Onboarding & Offboarding: Run end-to-end tool provisioning for new hires, including accounts, seat management, and file transfers. Manage company technology plans, hardware procurement and set up, Rippling MDM enrollment, device trade-ins, repairs, and replacements. Evaluate tool options, centralize vendors, and manage ongoing contracts. Systems Implementation & Strategic Support: Serve as an internal tech-stack expert and evaluator. Partner with Engineering to ensure clean integrations and scalable workflows. Support workflow creation, automations, and integrations. In-Office Equipment & Setup: Oversee office hardware and infrastructure (WiFi, network security, monitors, peripherals). Track asset inventory for laptops, phones, and accessories. Support internal meetings and events with live troubleshooting. Troubleshooting & Technical Support: Act as the first line of support for employees on software, hardware, and tool integration issues. Build and maintain a self-service knowledge base and FAQs. Security & Compliance: Partner with Engineering to manage device security, endpoint protection, and audit logging. Ensure SOC2 readiness and lightweight incident response processes. Implement best practices for secure provisioning, data protection, and compromised account monitoring. You Are Energized By: Building systems and processes that make employees’ day-to-day work seamless. Solving technical problems with both speed and empathy. Being the connective tissue between People, Engineering, and every ShopMy team. Creating scalable solutions that balance security and usability. Helping a fast-growing company stay productive, secure, and future-ready. What We Are Looking For: 5–7 years of experience in IT operations, workplace technology, or people-tech roles. Hands-on experience with Google Workspace, SSO/identity tools, and MDM solutions (Rippling). Strong organizational skills with the ability to centralize and document processes across multiple systems. Experience onboarding and offboarding employees in high-growth environments. Comfort managing vendor relationships and tool evaluations. High EQ and communication skills — able to work cross-functionally with empathy and clarity. Bias toward action — comfortable toggling between strategic system design and hands-on troubleshooting Bonus Points: Experience with SaaS management tools (BetterCloud, Torii, Zylo). Familiarity with security standards (SOC2, ISO27001, GDPR). Prior experience in a startup or creator economy environment. Knowledge of no-code automation tools (Zapier, Workato). In compliance with New York Pay Transparency Law, the salary range for this position is as shown. We note that salary information as a general guideline only, actual compensation may vary from posting based on the offer for this role, including the scope and responsibilities of the position, relevant work experience, key skills, education, training and business considerations. New York Pay Range $130,000—$150,000 USD The provided salary range is base salary, exclusive of bonus potential or commission and is a good faith estimate of cash compensation. ShopMy is flexible pending candidate's experience and how our business needs evolve throughout the search. Every employee of ShopMy receives equity on top of cash compensation! ShopMy offers a bundle of benefits on top of being a great place to work. Our teammates are provided benefits such as: Medical & Dental Coverage at 70% Equity in ShopMy Flexible PTO 14 weeks of parental leave Reimbursements up to $200/month to spend on teammate outings 401k program (3% automated contribution from ShopMy!) ClassPass Membership Company retreats Opportunity to monetize your influence- all employees build out a ShopMy page! Birthday PTO

Responsibilities

Manage the employee technology experience, ensuring secure access to tools and systems. Oversee onboarding and offboarding processes, vendor management, and technical support for employees.