IN THIS ROLE YOU WILL PLAY A KEY ROLE IN:

• Design, implement, and optimize Shared Service Centers for global organizations.
• Drive efficiency and scalability across HR functions, leveraging GBS frameworks to align with business objectives.
• Define KPIs and SLAs to measure and track the effectiveness of shared services and GBS operations.
• Build trusted relationships with clients, ensuring their needs are met and their objectives achieved.
• Mentor and develop junior consultants, fostering a culture of collaboration, innovation, and high performance.

AS PART OF YOUR ROLE, YOU WILL ALSO HAVE THE OPPORTUNITY TO CONTRIBUTE TO THE BUSINESS AND YOUR OWN PERSONAL GROWTH, THROUGH ACTIVITIES THAT FORM PART OF THE FOLLOWING CATEGORIES:

• Business Development – Leading proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development – Training to support your career development and the skills demand within the company, certifications etc.