RESEARCH AND DEVELOPMENT:

• Ensure clear product roadmaps are established, followed, and adapted to meet market needs
• Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations
• Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers
• Facilitate the growth of Product Managers by aligning their activities with job descriptions

EDUCATIONAL BACKGROUND:

• Bachelor’s degree in Business Administration, Engineering, Computer Science, or a related field. MBA or equivalent advanced degree preferred.

LEADERSHIP EXPERIENCE:

• Minimum of 7 years of progressive leadership experience, with at least 5 years in a C-suite or senior operational leadership role or comparable experience in aviation software related investment.
• Proven track record managing multi-functional teams, including sales, marketing, R&D, customer service, and professional services, ideally in a technology or software environment.

TECHNICAL KNOWLEDGE:

• Familiarity with software development processes, R&D prioritization, and technology adoption in enterprise environments.

THE ROLE:

This position will provide critical operational leadership to our aviation portfolio. You will be responsible for developing and implementing the business’s strategic plan across all major functions, including sales & marketing, R&D, customer service, professional services, and human resources.
You will work closely with the leadership team to identify, define, and execute strategies required to achieve growth plans and operating objectives, with a focus on improving operational excellence. This role carries accountability for the aviation portfolio results, making it ideal for a driven leader eager to make a significant impact.

KEY RESPONSIBILITIES:

• Own the long-range, annual, and quarterly financial and non-financial goals.
• Develop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer care.
• Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support.
• Attend promotional events which include but not limited to tradeshows and panels.