JOB DESCRIPTION

JOB TITLE: MD, Head of Payments & Cash Management (PCM) Product, Corporate & Institutional Banking (CIB)
LOCATION: London
HOURS: Full time
WORKING PATTERN: Hybrid working, min. 40% (or two days) in an office site

ABOUT THIS OPPORTUNITY

The PCM team provides corporate and institutional banking solutions to businesses of all sizes, in the UK and internationally, across Payments (including Merchant Services), Liquidity, Traded Products (FX) and Data. These solutions are grounded in an in-depth understanding of clients, a passion for enabling businesses to efficiently handle their liquidity, complete payments, mitigate their risks, fund trade flows and support growth.
We’re looking for an individual who is highly experienced in Cash and Payment Products, to lead a function of product specialists within the business, while also ensuring alignment to core regulatory requirements and compliance policies and delivering great customer outcomes.
You’ll work with a high energy team of product specialists, as well as key partners in other areas of the bank, to unlock growth whilst championing an environment of diversity and customer centric innovation, promoting new ways of working to deliver our broader purpose – Helping Britain Prosper.

As Head of PCM, you’ll work closely with team members to enable CIB clients/ support BCB clients to access our products in a simple more stream-lined manner. Other accountabilities will include:

• Develop product strategy for corporate and institutional clients
• Implement strategy in collaboration with sales, coverage, group treasury, technology, operations, and other partners to foster business performance growth.
• Drive new product development across all CIB client segments
• Manage revenue, control costs, and optimise pricing performance.
• Set future strategy, considering industry trends, economic intelligence, customer behaviour, emerging technology, and regulatory requirements.
• Prioritise and deliver future investment needs, owning and delivering an investment portfolio alongside technology teams.
• Promote the bank’s profile externally through active industry engagement, thought leadership, media, and exhibiting.
• Lead all aspects of control and risk environment, driving the risk, legal, compliance, and audit agenda.
• Build and nurture a successful team that understands and embodies the Lloyds Banking Group’s Values and Behaviours and Strategy.
• Foster a culture of talent growth and succession planning within the business

ROLE ACCOUNTABILITIES

The Head of PCM will lead the CIB product team and be responsible for designing and implementing our go to market strategy across our suite of products, with a significant growth opportunity for the Group. The solutions within this suite are well known while simultaneously facing rapid transformation and exciting digital transformation. The future of these products and Lloyds’ success in delivering these much-needed solutions to clients is reliant upon technological advancement, industry leadership and commercialisation.

As Head of PCM, you’ll work closely with team members to enable CIB clients/ support BCB clients to access our products in a simple more stream-lined manner. Other accountabilities will include:

• Develop product strategy for corporate and institutional clients
• Implement strategy in collaboration with sales, coverage, group treasury, technology, operations, and other partners to foster business performance growth.
• Drive new product development across all CIB client segments
• Manage revenue, control costs, and optimise pricing performance.
• Set future strategy, considering industry trends, economic intelligence, customer behaviour, emerging technology, and regulatory requirements.
• Prioritise and deliver future investment needs, owning and delivering an investment portfolio alongside technology teams.
• Promote the bank’s profile externally through active industry engagement, thought leadership, media, and exhibiting.
• Lead all aspects of control and risk environment, driving the risk, legal, compliance, and audit agenda.
• Build and nurture a successful team that understands and embodies the Lloyds Banking Group’s Values and Behaviours and Strategy.
• Foster a culture of talent growth and succession planning within the business.