Our Buildings Specialty Services (BSS) team in Western Canada is looking for a passionate Business Center Operations Leader (BCOL) who wants to lead the operational excellence for a mission-driven practice that’s focused on creating spaces where our communities, clients, and colleagues thrive. We are looking for a leader to inspire our team, represent design, and reinforce the brand of Stantec.
The BCOL reports to the Regional Business Leader (RBL) and will partner with the BC Practice Leaders (BCPL) and Principal leadership team to prioritize clients, projects, and practice while ensuring financial, talent and growth objectives are met. The BCOL role is a member of the Business Center (BC) and practice leadership team and is someone who can balance our design culture while driving operational excellence in a way that attracts, retains, and inspires the talented practitioners in our Western Canadian offices.
This BCOL will lead our BSS Western Canadian operations which encompasses 120 multidisciplinary practitioners. The BCs portfolio has substantial market presence in Building Science engineering, façade engineering, energy modeling and thermographic studies, building condition assessments, commissioning, information and communications technology supporting projects and clients in all sectors. There is opportunity for growth within the Western Canadian market and the BCOL will play a key role in supporting this growth. The BCOL will contribute to the BSS BC and cross-BOU growth strategy in Canada West (CAW) including the ongoing diversification of the practice.
The successful BCOL will apply their strategic thought, business acumen, leadership and management excellence, and personal drive to lead operational excellence in collaboration with the BSS and CAW BC leaders, project teams, cross-BOU partners, and the region’s collective multidisciplinary teams to deliver excellent work that exceeds client expectations. The BCOL will inspire, motivate, and hold teams accountable for business and operational excellence—leading top line strategy while ensuring bottom line financial performance.

YOUR CAPABILITIES AND CREDENTIALS

• Business management skills with ability to identify and develop top performers, set and meet business targets, and focus teams toward successfully meeting common goals.
• Leadership ability to engage, connect and motivate others as well as empower, mentor, teach, and promote others.
• Strong business acumen with ability to identify, develop and map strategy, prepare, interpret and manage financial data, and analyze business results based on a deep understanding of the AEC industry.
• Outstanding client service skills with ability to lead others in delivering “a gold standard of service” to our BC clients.
• Dynamic with proven ability to see, build, and sustain the long-term future of the BC by continuously sharing vision and working to unify the BC.
• Exceptional leadership, communication, and team-building skills
• Ability to respond timely and effectively to sensitive inquiries or issues of concern, exercising good judgment.
• The candidate will have a desire to succeed, be enthusiastic, and possess a high degree of integrity.

EDUCATION AND EXPERIENCE

Professional Degree and registration preferred in your field of practice, as applicable.
Minimum of 10+ years of work, leadership, project management, and consulting experience
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

Business and Financial Management:

• The BCOL is the recognized operational leader of a Business Center (BC), accountable for the attainment of the BC’s management, financial, growth and performance objectives.
• Collaborate with senior leadership to develop and execute a growth strategy for the BC. Identify trends and develop a long-term view of the region, markets and client basis. Prepare and make recommendations of financial forecasting to position the business competitively.
• In collaboration with the BCPLs, responsible for setting and driving the BC vision, objectives, budget, and business plan.
• Ensures efficient resource management that is responsive to available workloads while balancing utilization and backlog targets that support healthy operations.
• Partners with other BCOLs and RBLs to drive collaboration and work sharing across the practice.
• Drive Stantec’s Safer Together culture, prioritizing the health and safety of our employees.

People Leadership:

• Responsible for developing, attracting, engaging and retaining top talent.
• Establish employee connectedness to leadership by interfacing frequently with employees
• In partnership with BC Leadership, conduct regular office visits and BC Wide meetings to communicate the vision, business strategy and progress against applicable action plans.
• Act as a highly regarded leader, thought partner and a source of counsel and advice for the BC.
• Responsible for developing best in class high performing teams while ensuring appropriate staff level based on current and future workloads.
• Responsible for the overall talent management lifecycle including career development, employee engagement, succession planning, coaching and mentoring, diversity and inclusion, and leadership development for the BC.
• Responsible for managing performance and compensation in accordance with Stantec’s compensation philosophy within the BC through yearly employee performance review (YEPR), rate review, and STIP/bonus -allocation for the BC.
• Foster a success-oriented, accountable environment within the Region.

Provide broad leadership influence:

• Proactively identify opportunities to reinforce and further develop Stantec’s high performance culture with a focus on talent, quality, innovation, productivity, and financial performance.
• Represents the BC through public speaking engagements and attendance at industry and community events, meetings, and conferences.
• Builds strong partnerships with business leaders in other BOUs within the region to foster cross-BOU collaboration client opportunities to diversify the client base, grow new expertise, increase work share opportunities, and drive organic revenue growth.