WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

As a Managing Partner (f/m/d) (MP), you will act as the primary executive leader responsible for building deep, value-driven strategic relationships with SAP’s most important customers. You will develop an in-depth understanding of customer business needs and leverage a strong network within the SAP and partner ecosystem. By executing the Strategic Customer Program (SCP) Methodology, you will deliver unique value and a differentiated experience to drive your customer’s success.

You will be responsible for:

• Business and central divisions of the EDEKA-Group
• Strategic account management and group-wide positioning of SAP as a strategic cloud software and platform partner
• Managing all opportunities in close cooperation with Customer Success Services and partners
• Identifying critical success factors and derive fields of action from the customer’s perspective
• Recognizing the customer’s medium to long-term potential (2–5-year horizon)
• Developing and implementing an SAP strategy for the areas of account development, opportunity management and customer engagement
• Achieving the agreed revenue, profitability and customer satisfaction targets
• Accurate and reliable forecasting and pipeline management
• Drive deep, trusted relationships with your customers’ C-level executives and senior stakeholders, ensuring alignment between their business priorities and SAP’s solutions.
• Define and co-create a strategic roadmap with the customer, focusing on achieving sustainable business outcomes and transformation.
• Lead the execution of the SAP Strategic Customer Program (SCP) in your account by orchestrating a cross-functional Extended Account Team, ensuring a unified, one-team approach to delivering exceptional customer experiences across all touchpoints.
• Develop a high-performing team culture based on collaboration, innovation, and continuous improvement within customer engagements, identifying new opportunities to create value and drive growth.
• Set up and facilitate multi-level governance frameworks that ensure alignment between SAP, its partners, and customer leadership to deliver business impact and value outcomes.
• Support the expansion of SAP’s footprint by leveraging all relevant SAP solutions and services, and relying on strong partnerships with system integrators, technology partners/ hyperscalers, and strategy consulting firms to help customers succeed.
• Drive sales execution by focusing on net bookings and cloud revenue growth, ensuring that sales targets are met or exceeded through strategic planning, business development and effective account management.
• Conduct Quarterly Business Reviews (QBRs) with key executives to assess Key Performance Indicators (KPIs), customer and SAP expectations, value realization, and future opportunities.