Managing Service Delivery Manager at Capgemini Portugal

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Generative AI, Agentic AI, Compliance, Risk Management, Auditing, Legal, Consulting, Data Privacy, Technology, Policy Development, Risk Assessment, Internal Control Frameworks, Deployment Automation, Workflow Optimization

Industry

IT Services and IT Consulting

Description

Your Role As the Agentic and Generative AI Governance & Oversight Lead, you will be responsible for establishing and maintaining a comprehensive governance framework that ensures the ethical, secure, and compliant deployment of AI technologies across the organization. This role is central to managing operational AI activities, with a particular focus on Agentic AI systems, which require heightened oversight due to their autonomous nature. You will lead the development of scalable, policy-driven compliance programs that align with internal standards and external regulations. Your work will safeguard against risks such as bias, privacy violations, and non-compliance, while promoting transparency and accountability in AI decision-making. Additionally, you will manage the lifecycle of AI agents and partner assets, maintaining a robust catalogue of deployments and reusable design patterns. Your leadership will ensure that AI initiatives are not only technically sound but also legally and ethically responsible. Your Profile Primary Skills: Requires overall 12+ years of professional experience, with 3+ years of hands on experience in Generative and Agentic AI technologies, compliance, risk management, auditing, legal, or consulting, with a focus on AI, data privacy, and technology. Proven experience in developing and managing technology and service asset catalogues. Expertise in compliance program management, risk assessment methodologies, and internal control frameworks. Ability to identify risks and develop innovative, actionable solutions. Understanding of the Agentic AI development lifecycle, including deployment automation and workflow optimization. What you'll love about working here You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Responsibilities

You will establish and maintain a governance framework for the ethical deployment of AI technologies. This includes managing operational AI activities and ensuring compliance with internal standards and external regulations.