Mandarin Bilingual Wireless Assistant Manager at Your Wireless Inc.

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Retail sales, Leadership, Customer service, Team management, Communication, Interpersonal skills, Multitasking, Attention to detail, Sales performance management, Mandarin bilingual, Coaching, Problem solving, Product education, Store operations

Industry

Wireless Services

Description

Assistant Manager – Verizon Wireless (Mandarin Bilingual) Your Wireless – Verizon Wireless Premium Retailer Location: Flushing NY Compensation: Up to $30.00 per hour or more, including base pay, commissions, and incentives, plus excellent employee benefits and perks. Job Type: Full Time Position Overview Your Wireless, a Verizon Wireless Premium Retailer, is continuing to grow in 2024 and is seeking an energetic, sales-driven, and leadership-focused Assistant Manager to support store operations and drive sales performance. As an Assistant Manager, you will partner closely with the Store Manager to lead the sales team, deliver an exceptional customer experience, and ensure the store consistently meets or exceeds performance goals. ⸻ Key Responsibilities • Support the Store Manager with daily store operations. • Lead, coach, and motivate Retail Sales Associates. • Ensure an outstanding customer experience at all times. • Assist new and existing customers throughout the full sales process. • Educate customers on all Verizon Wireless products and services. • Drive individual and store sales performance to meet and exceed goals. • Handle customer concerns professionally and effectively. • Assist with opening and closing procedures as needed. • Ensure compliance with company policies, procedures, and required training. • Lead by example with professional conduct and strong work ethic. • Develop leadership skills to grow into higher management roles within the company. ⸻ Benefits & Perks • Competitive base pay with uncapped commission structure. • Flexible work schedules. • 401(k) savings program. • Comprehensive healthcare benefits. • Paid Time Off (PTO): • Year 1: 5 paid days • Year 2: 10 paid days • Year 3 and beyond: 15 paid days • Employee discounts on Verizon Wireless service. • Employee discounts on devices and accessories. • Fun, team-oriented work environment. • Career growth and advancement opportunities. • Sales contests with prizes and travel incentives throughout the year. ⸻ Qualifications • 1+ years of retail sales experience, preferably in wireless or telecommunications. • Previous leadership or supervisory experience preferred. • High school diploma or equivalent preferred. • Proven success in sales and customer service roles. • Goal-oriented and self-motivated mindset. • Strong communication and interpersonal skills. • Attention to detail and ability to multitask. • Ability to work evenings, weekends, and holidays with a flexible schedule. • Must be 18 years or older with authorization to work in the U.S. • Ability to travel within the assigned district if needed. • Mandarin Bilingual required. ⸻ About Your Wireless Your Wireless is proud to be the largest minority-owned Verizon Authorized Retailer, with over 130 stores across 16 states and more than 400 wireless experts. Our culture is guided by our motto: “Be really, really nice, know your $#%@, and always find a way.”

Responsibilities

The Assistant Manager supports the Store Manager in daily operations, leading and coaching the sales team to meet performance goals. They are responsible for delivering an exceptional customer experience and educating customers on Verizon Wireless products and services.