Mandarin Emerging Markets Growth Account Executive at Toast

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Jan, 26

Salary

0.0

Posted On

27 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Mandarin, Sales Acumen, B2B SaaS Sales, Full-Cycle Sales Skills, Consultative Approach, Communication Skills, Time Management, Organizational Abilities, Adaptability, Pipeline Management, Market Expertise, Cross-Functional Collaboration, Strategic Sales Methodology, Negotiation Skills, Customer Onboarding, Quota Attainment

Industry

Software Development

Description

*Mandarin Bilingual Position Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Join Toast's rapidly expanding Customer Growth (Upsell) Sales team! As an Emerging Markets Growth Account Executive, you will be responsible for supporting our expansion and product adoption efforts specifically within key emerging markets. We empower existing Toast POS customers to maximize their success by expanding their product offerings. You’ll manage a dedicated book of business with a goal of driving revenue through platform expansion. This is a dynamic, full-cycle role where you’ll partner with cross-functional teams to deliver value across the entire Toast platform. Our sales culture is a dynamic blend of competitive drive and collaborative spirit, where winning as a team is paramount. Note: this is a role where you will be primarily remote, working at home, but also spending occasional time in the field in your assigned territory(s). About This Roll* (Responsibilities) As a Customer Growth Account Executive, you will drive revenue growth by: Managing the full sales cycle for customer expansion, identifying and closing upsell opportunities within your assigned territory of existing Toast POS customers, from outbound prospecting to contract negotiation and finalizing the close in the customer's preferred language. Utilizing consultative selling and discovery, conducting deep discovery to uncover customer pain points and business goals, leveraging consultative sales techniques and presenting product offerings in the customer's preferred language Achieving quota attainment, consistently meeting and exceeding monthly sales revenue and unit booking targets. Executing pipeline management, maintaining a highly organized sales pipeline and activity records within Salesforce CRM and other essential tools. Demonstrating market and product expertise, developing a strong understanding of the competitive landscape to effectively position Toast solutions and articulate their unique value. Engaging in cross-functional collaboration, partnering seamlessly with New Business, Services, and Implementation teams to ensure successful customer onboarding and satisfaction. Applying strategic sales methodology, using proven sales methodologies (ex. Sandler) to uncover urgency, drive value, and create compelling propositions. Your Mandarin skills will be used on the job to communicate with Mandarin-speaking customers and prospective customers, while your English language skills will be used primarily for communicating with other employees at Toast. As with most internal business at Toast, the job application and interview process for this role will be conducted primarily in English. Do you have the right ingredients*? (Requirements) We're looking for a driven and adaptable sales professional with: Fluency in both oral and written English and Mandarin is required for this role. Proven sales acumen, including 2+ years of quota-carrying sales experience in a closing role (ex. Business Development Representative, Account Executive), with a consistent track record of meeting and exceeding monthly sales performance goals. A track record of success in a high-velocity or high-volume, transactional B2B SaaS sales environment. Expertise in full-cycle sales skills, including deep discovery, compelling storytelling, persuasive negotiation, and effective closing techniques. A consultative approach, with the ability to act as a strategic consultant, challenging prospects' perspectives and driving new ways of thinking about their business. A growth and ownership mindset, being highly self-motivated, competitive, resilient, and taking strong ownership of results. Exceptional communication skills, including excellent written and verbal communication, coupled with strong time management and organizational abilities. The ability to adapt, with a proven capacity to thrive and adjust in a dynamic, rapidly evolving sales environment. Special Sauce* (Nonessential Skills/Nice to Haves) Familiarity with Salesforce CRM. Experience with Sandler Sales Training or similar structured sales methodologies. Prior B2B sales experience within the SMB, restaurant, hospitality, or retail sectors. AI at Toast At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Spread* of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. *Bread puns encouraged but not required Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Responsibilities

As a Customer Growth Account Executive, you will manage the full sales cycle for customer expansion, identifying and closing upsell opportunities within your assigned territory. You will partner with cross-functional teams to deliver value across the entire Toast platform.