Manufacturing Quality Specialist at Vertiv

Suzhou, Jiangsu, China -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Root Cause Analysis, 8D Problem Solving, FMEA, Six Sigma, Data Analysis, SQL, Power BI, Excel, Product Reliability, Quality Engineering, Corrective Actions, Warranty Administration, NPDP, Process Capability Analysis, Technical Reporting, Cross-functional Leadership

Industry

electrical;Appliances;and Electronics Manufacturing

Description

POSITION SUMMARY We are looking for a Quality Leader to drive product reliability and improvement across our organization. In this role, you will lead advanced quality processes in new product development, ensure effective use of tools and methods, and foster a strong culture of quality. You will collaborate across multiple teams, deliver sustainable solutions, and make a direct impact on product performance and customer satisfaction. RESPONSIBILITIES * Determine the data driven top customer field issues list, verify an owner is assigned and status is reported weekly. * Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities. * Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization. * Track shipments of new products, Pareto and report issues and assist in assigning ownership to the problems. * Support product transfer process and assist with product audit feedback and early field issue reporting. * Present reports to organization regarding Quality performance. Present status updates on various quality initiatives to business management. * Develop 8D and Customer reports on reported issues. Communicate internally and externally on outcomes of investigations. Work with internal teams, including Engineering, Service, Manufacturing/Operations, Sales, Offering Management, and Supplier Quality to resolve quality issues impacting customers. * Execute Quality Engineering responsibilities on New Product Development projects, participating on New Product Development Process (NPDP) teams, tracking issues, and ensuring effective resolution. Ensure risk management plans are in place when issues are identified. * Create analytic reporting around warranty data for America’s LOB using Use Excel, SQL, and Power BI * Support Warranty administration as needed. * Other Duties as assigned QUALIFICATIONS Bachelor or Masters degree Engineering or Technical Field 5+ years of experience At least 5 years of professional engineering quality related experience. Requirements: * Excellent communication skills, both written and verbal * Excellent organizational, analytical and interpersonal skills * Ability to work and multi-task in a fast-paced environment * Proficient in data analysis; ability to develop performance metrics and goals based on product and process data. * Generate and present reports using Excel, PowerPoint and Vertiv system applications. * Direct and relative experience conducting Root Causes and Correct Actions using 8D problem solving or similar techniques. * Knowledge of Failure Modes and Effects Analysis (FMEA) * Process evaluation and capability analysis - Six Sigma (DAMIC) experience a plus * Knowledge in electrical, mechanical and firmware design and development, reliability and test validation * Experience in product development cycle processes including production release, supplier qualification requirements, production qualification / validation processes and production testing. Travel : 20% Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Responsibilities

Lead advanced quality processes and cross-functional teams to drive product reliability and resolve customer field issues. Execute quality engineering responsibilities for new product development and provide data-driven performance reports to management.