This role is responsible for managing and optimizing our manufacturing technology systems to ensure seamless operations and enhance productivity and quality. This role requires a strong understanding of manufacturing processes and, IT infrastructure.

EDUCATION AND CERTIFICATIONS:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Certification in relevant IT fields (e.g., CompTIA, Microsoft).
• PMP certification or equivalent experience in managing projects

EXPERIENCE:

• Proven experience in selecting and implementing manufacturing technology systems.
• Strong understanding of manufacturing processes, equipment, systems, and IT infrastructure.
• Knowledge of data security and compliance standards.
• Experience with ERP systems and manufacturing software.
• Familiarity with networks, computer and IT Infrastructure hardware and cybersecurity.
• Knowledge of automation and robotics in manufacturing.

TECHNICAL & FUNCTIONAL SKILLS:

• Excellent problem-solving skills and the ability to troubleshoot issues.
• Attention to detail and organizational skills.
• Effective collaboration across departments and cultural boundaries.

MANAGEMENT SKILLS:

• Excellent communication, leadership, and interpersonal skills.
• Strategic mindset with the ability to balance local and global quality requirements.

ADDITIONAL REQUIREMENTS:

• Regular travel between facilities within Ontario is required.
• Occasional international travel to collaborate with the global quality team in France.
• Ability to respond to urgent matters as needed.

• Collaborate with the Operations team to identify, evaluate, and pilot implementation of technology/IT solutions that improve manufacturing/operational efficiency, quality, and communication.
• Work with Local and Corporate IT personnel to manage and ensure IT manufacturing systems are well maintained, including hardware, software, and network infrastructure. This can include taking ownership of new software and hardware licenses purchase requests, renewals or cancellations and managing relationships with vendors for support.
• Responsible for representing manufacturing in the deployment and evolution of the information system. This includes collaborating with various departments to ensure that the manufacturing requirements are adequately addressed and integrated into the system.
• Monitor system performance and conduct regular maintenance to ensure optimal functionality.
• Manage functional setup and resolve functional issues related to manufacturing systems, documenting resolutions for future reference.
• Serve as the industrial reference for projects deployed at the group level.
• Develop and implement policies and procedures to ensure data security and compliance with industry standards. Maintain policies and user access in a SharePoint repository and keep up to date.
• Provide training and support to staff on the use of manufacturing technology systems. This can include time outside of regular business hours to support production staff in the manufacturing facilities.
• Stay updated with the latest advancements in manufacturing technology and recommend upgrades or improvements as needed. It may involve travel to technical expos or participating in webinars.
• Ensure compliance with safety and regulatory requirements.