About the job

• Leading day-to-day marina operations, service standards, and overall guest experience

• Strong marina operational and technical knowledge, with hands-on understanding of marina infrastructure, systems, and assets

• Proven experience managing marina projects, including new marina developments, refurbishments, upgrades, and operational enhancements

• Team leadership, on-job training, staff scheduling, payroll, and attendance management

• Active involvement in marina budgets, financial planning, cost control, and CAPEX management

• Planning and overseeing annual marina maintenance programs, technical inspections, and operational readiness

• Overseeing projects, reporting progress, and following up with contractors, consultants, and suppliers to ensure timely and compliant delivery

• Liaising with officials and authorities as required, including permits, inspections, approvals, and regulatory compliance

• Identifying areas of facility improvement and implementing operational and technical solutions

• Communication of marina philosophy and acting as the marina’s internal and external representative

• Managing boat owner requests and complaints, directing teams to ensure resolution and customer satisfaction

• Maintaining oversight of marina safety, hazards, and operational risks, ensuring corrective actions are implemented

• Keeping senior management updated on marina performance, financial position, atmosphere, and guest sentiment

• Knowledgeable about VIPs, yacht arrivals, and special events, ensuring appropriate engagement

• Leading OSH management, emergency response, incident reporting, and risk management programs

• Ensuring compliance with Marina Standards & Operational Manual, Aldar Marinas policies, and authority requirements

• Undertaking additional responsibilities as required for the efficient, safe, and commercially successful operation of the marina