ABOUT US

SeaLink Marine & Tourism is one of Australia’s largest marine and tourism businesses with operations across six states and territories, connecting our customers to many of Australia’s most beautiful island destinations and brilliant experiences.
With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort, we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.
SeaLink Marine and Tourism, is part of the Kelsian Group - Australia’s largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore and the Channel Islands.
Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.
We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds

ABOUT THE ROLE

As part of the Marine Operations Support Services team, the Marine Applications Analyst will support the implementation and ongoing optimisation of marine operations system across SeaLink Marine & Tourism business units. The role will assist in configuring, maintaining and improving application use to support operational efficiency, safety and compliance with regulatory requirements.
Specifically, a key focus of the role is providing expert marine application support in the configuration, implementation, optimisation and performance of marine operations system such as Helm CONNECT, whilst maintaining application accuracy, asset hierarchies and task structures across business units. Acting as the primary contact for day-to-day user support, troubleshooting and guidance across national operations, there is also a requirement to provide a support service desk function by triaging and resolving incidents.
In addition, the role is also required to support and assist operational readiness and application integration, undertake compliance and performance monitoring, training and capability development and undertake stakeholder engagement and support co-ordination.
Whilst based in Adelaide, the position will be required travel to SeaLink Marine & Tourism business units across Australia to provide onsite system support, training, and implementation assistance as required by operational demands.