Marisella Host at Maple Hospitality Group

Santa Barbara, California, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

20.0

Posted On

17 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reservation Systems, Customer Service, Communication, Time Management, Flexibility, Critical Thinking, Teamwork, Professionalism, Attention to Detail, Problem Solving, Adaptability, Guest Engagement, Pressure Management, Table Assignments, Event Communication, Service Attitude

Industry

Hospitality

Description

Job Details Job Location: Marisella Santa Barbara - Santa Barbara, CA 93117 Salary Range: $17.00 - $20.00 Hourly Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations. We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find endless opportunities for growth, travel, and continuing education. Our culture is built on four core principles: Generosity: Always give more, exceed expectations. Excellence: Deliver exceptional work with unmatched expertise. Fun: Love what you do, laugh often, and enjoy the journey. Fail Fast: Learn from mistakes, adapt, and keep improving. ] Join Maple Hospitality Group, where culinary excellence meets unparalleled service. Led by renowned restaurateur Jim Lasky and two-Michelin-starred Chef Danny Grant, known for his innovative approach to fine dining, we're building a team of passionate food lovers dedicated to creating iconic destinations. We believe success hinges on impeccable food, world-class service, and one-of-a-kind dining experiences. As we expand across Chicago, Scottsdale, Dallas, and Miami, you'll find endless opportunities for growth, travel, and continuing education. Our culture is built on four core principles: Generosity: Always give more, exceed expectations. Excellence: Deliver exceptional work with unmatched expertise. Fun: Love what you do, laugh often, and enjoy the journey. Fail Fast: Learn from mistakes, adapt, and keep improving. What You Will Do Manage reservations on OpenTable Enthusiastically engage guests upon arrival and graciously thank them for dining Manage waiting guests Designate table assignments Exhibit an excellent service attitude and be willing to go out of their way to accommodate our guests Be flexible and able to adjust to meet the changing needs of the restaurant and guests Maintain a level of professionalism and community effectively, Use critical thinking to handle difficult guest situations Be considerate and willing to help out fellow teammates Tolerate pressure and work calmly and efficiently during busy times Identify investors and restaurant VIPs and notify their server Communicate changes/events that can influence covers Other tasks as assigned Reasonable Accommodation Statement Maple Hospitality Group will make reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA). If you need assistance or accommodation due to a disability, please contact hr@maplehgroup.com Equal Employment Opportunity Statement Maple Hospitality Group is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination or harassment. Employment decisions are made based on merit, qualifications, and business needs, and not on the basis of race, color, national origin, ancestry, citizenship, sex (including pregnancy, childbirth, breastfeeding, or related conditions), gender, gender identity or expression, sexual orientation, age, religion, disability (mental and physical), medical condition, genetic information, marital status, military and veteran status, or any other status protected by applicable federal, state, or local law, including the California Fair Employment and Housing Act (FEHA). Pay Transparency (California SB 1162 Compliance) This position is expected to pay within the range of $16.50 plus tips per hour, depending on experience, qualifications, and location. This range reflects the base pay for this role and does not include other compensation or benefits. Work Location 8301 Hollister Avenue Santa Barbara, CA 93117 Qualifications Who We Are Looking For Ability to use reservation systems Professional, articulate, friendly, and punctual Possesses and exhibits the drive to provide exceptional service and willingness to go out of your way to accommodate guests Flexible hours are required (able to work days, nights, weekends, holidays) Confidence in personal style and appearance Must be able to work at a rapid pace while maintaining attention to detail Communication and ability to delegate Skilled in time management This role requires the ability to move and lift up to 25 lbs. Standing, sitting, or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Maple Hospitality Group is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. MHG does not discriminate on the basis of disability, gender, veteran status or any other basis protected under federal, state or local laws.

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Responsibilities

Manage reservations and engage guests upon arrival while maintaining a professional demeanor. Handle waiting guests, table assignments, and communicate changes that may influence covers.