ABOUT US

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

THE ROLE:

The Market Manager is responsible for developing and managing a high-quality portfolio of hotel and accommodation partners in Germany. By building strong relationships and providing data-driven insights, you will help partners maximize their revenue while ensuring Trip.com’s travelers have access to competitive and attractive accommodation options. This role is ideal for a proactive, results-driven individual with a passion for the travel industry and experience in business development, account management, or sales.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE TO:

• Travel within the region (20-30% of the time) to meet with partners and strengthen business relationships.
• Lead in-market commercial initiatives such as seminars, networking events, and training sessions for partners.
• Provide feedback to leadership on market trends, competitive landscape, and areas for improvement.
• Collaborate cross-functionally with internal teams, including product, marketing, and operations, to align strategies and achieve business objectives.
• Represent Trip.com in the German market by engaging with local tourism boards, hotel associations, and key stakeholders.
• Act as a consultant to partners, educating them on industry trends, customer preferences, and Trip.com’s suite of business solutions.
• Negotiate and secure exclusive deals, seasonal promotions, and strategic partnerships to enhance Trip.com’s market presence.
• Ensure partner hotels’ rates, content, and availability are competitive and well-optimized on Trip.com’s platforms.
• Optimize partner performance by providing data insights, revenue management strategies, and marketing opportunities.
• Develop and maintain strong relationships with key accommodation partners, including hotels and property management companies, to drive mutual business growth.