Market Manager at Hotelbeds Group

, Bali, Indonesia -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Revenue Generation, Commercial Relations, Digital Supplier Model, Portfolio Optimization, Supplier Conversion, Digital Acquisition, Cost Reduction, Marketing Campaigns, Sales Calls, CRM System Usage, Salesforce, Account Management, Self-Service Assistance, Onboarding, Digitalization Process, Data Analysis

Industry

Leisure;Travel & Tourism

Description

HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. JOB DESCRIPTION: About us: HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide. Job Summary: MMs direct revenue generation from the designated area will contribute to the overall Regions performance. Responsible to build up and optimize commercial relations with existing long tail hotels. Responsibilities: Implement the digital supplier model with the hotels from their portfolios. Maintain and grow the share of house of long tail suppliers in their portfolios. Convert the maximum of long tail suppliers to Core Suppliers in their portfolios. Improve the overall competitiveness through a digital approach in their portfolios. Digital acquisition of new suppliers and digital recover of existing long tail suppliers. Reduce the ‘cost to serve’ while at the same time aiming to improve service levels. Understand our contracting tools and to optimize their duties. Improve marketing campaigns conversion. Expected to do 50 calls per week to their hotel portfolio to optimize the marketing campaigns we will be launching aiming to increase their TTV & bookings. Participate actively in our regular team follow up (mainly Revenue and Campaigns activity performance) to help RMM to understand the situation of their portfolios and new improvements needed. Hotel acquisition: Manage the e-registration of our suppliers from the onboarding. Be part of the digitalization process we are implementing: Adapt to the new way of interacting with our suppliers in the digitalization journey & give feedback about the process or improvements we should do. Update suppliers interactions using the Salesforce CRM system (calls, tasks, opportunities) Managing a portfolio of 500-1500 accounts Assist hotels in their interaction with our platform and operational topics (aiming to be self-service) At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey. As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment. Have the opportunity to build strong and lasting business relationships and friendships from around the world. Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. In case you didn’t know, we’re one of the world’s leading travel tech businesses. We’re game-changers, disruptors and the people who connect the world’s travel players, the glue that bonds us all together. What do we do? 01 We buy room nights from hotels that we sell on to our network of high value clients such as tour operators and travel agents. 02 We use our innovative tech platforms to distribute these room nights to our clients, who sell them on to the end customer. 03 We can also offer experiences (like excursions, theme park tickets and other fun stuff) and transport options to our clients so they can make amazing packages for their customers. 04 We help our partners to grow – because when they grow, we grow. 3000+ Awesome People 88 Different Nationalities 300k Hotels Worldwide 60k High Value Clients 1 Team 1 Culture 1 Mission 140 Source Markets Worldwide Now more than ever, ESG is critical to our business, and we don’t just talk about it, we put our words into action. We’ve joined Amazon and The Climate Pledge to become net zero carbon by 2040, a decade ahead of the Paris Climate Agreement. We’ve been certified as carbon neutral for four years on the row. We’re committed to protecting the environment in all the places we work. We support the economic and social development of our regions through our Corporate Volunteering Programme. We respect human rights and work hard to make sure we don’t commit any violations.

Responsibilities

The Market Manager is responsible for direct revenue generation within a designated area by building and optimizing commercial relations with existing long-tail hotels, focusing on implementing digital supplier models and growing market share. Key duties include digital acquisition, converting suppliers, improving marketing campaign conversion through frequent hotel calls, and managing supplier onboarding and platform assistance.