Market Manager at Whistle Express Car Wash

, , United States -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

0.0

Posted On

13 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multi-Site Operations, People Leadership, Coaching, Performance Management, Customer Experience, Operational Standards, Safety Compliance, Equipment Maintenance, KPI Analysis, Labor Planning, Staffing, Problem Solving

Industry

Consumer Services

Description

The Market Manager supports the operations of express carwash locations within an assigned area. This role ensures consistent execution, helps develop strong Site Managers, and supports daily performance across each location. Working under the Market Director, the Market Manager focuses on operations, staffing, service quality, and basic equipment reliability to keep all sites running smoothly and safely. The Market Manager supports the operations of express carwash locations within an assigned area. This role ensures consistent execution, helps develop strong Site Managers, and supports daily performance across each location. Working under the Market Director, the Market Manager focuses on operations, staffing, service quality, and basic equipment reliability to keep all sites running smoothly and safely. Key Responsibilities Multi‑Site Operations Support Oversee day‑to‑day operations for 4–8 express carwash sites. Conduct regular site visits to check wash quality, cleanliness, staffing, and compliance. Help Site Managers execute company standards and follow standard operating procedures. Assist with scheduling, labor planning, and task delegation during busy periods or staffing gaps. People Leadership Coach and support Site Managers to build strong, engaged teams. Assist in hiring, onboarding, and training front‑line team members and future leaders. Support performance management by giving clear, direct feedback. Help maintain a positive, safe, and productive work environment across all locations. Customer Experience Ensure every location delivers fast, friendly, and consistent service. Support Site Managers in resolving customer concerns when needed. Help drive membership engagement and service quality across the area. Operational Standards & Safety Ensure consistent adherence to safety rules, equipment handling guidelines, and chemical management. Verify that all sites maintain required cleanliness, equipment checks, and daily/weekly routines. Identify operational gaps and help Site Managers close them quickly. Equipment & Maintenance Support Monitor daily equipment performance and partner with maintenance teams to schedule repairs. Help coordinate preventative maintenance and follow‑up on work orders. Ensure Site Managers complete required equipment checks and communicate issues promptly. Performance Support & Reporting Review location‑level KPIs with Site Managers and help build action plans for improvement. Share performance updates with the Market Director, including risks and opportunities. Support initiatives that improve efficiency, quality, and team performance across the area. Decision Making Owns: Daily operational decisions across assigned locations; scheduling support; coaching and development actions. Influences: Staffing levels, training priorities, and operational improvements. Escalates: Major equipment issues, staffing shortages, safety concerns, or financial risks. Qualifications 3+ years of leadership experience in express carwash, retail, service, or field operations. Experience managing or supporting multiple locations preferred. Strong communication, coaching, and problem‑solving skills. Ability to travel daily between assigned locations. Comfort working around mechanical equipment and in outdoor environments. Physical Requirements Ability to stand and walk sites for extended periods. Ability to lift 25–50 pounds as needed during site visits. Ability to work outdoors year‑round. Work Schedule Full‑time role with travel across assigned locations. Requires flexibility, including some weekends or evenings based on business needs. Base Pay Range If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you. We’re so glad you’re interested in joining the Whistle Express Car Wash crew! 🚗✨ Just a heads-up: if we ever need your personal details for a real job offer, we’ll only ask for them safely through our official HR platform. Keep shining, and thanks for wanting to be part of our team! We share the responsibility for creating the best experience for our customers, team members, and facilities. Be Curious - We have a drive to learn, grow, challenge, and explore better ways of doing things. Take Accountability - We take ownership of our actions, commitments, and results. Show respect - We value every person by listening openly, communicating honestly, and treating others with dignity. Pursue Excellence - We set the bar high, sweat the small stuff, and pursue continuous improvement -together.

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Responsibilities

Oversee day-to-day operations for 4-8 express carwash locations to ensure consistent service quality and safety. Coach Site Managers and manage staffing, equipment reliability, and performance KPIs across the assigned area.