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Job Title: Market Operations Manager
Location: Hilton Head, SC

JOB SUMMARY:

The Market Operations Manager will oversee and enhance the operational performance of practices within the Novant Health, Hilton Head market. This role involves daily interactions that reflect a positive organizational attitude, demonstrating and modeling the organization’s Mission, Vision, and Values. The Manager will be responsible for managing practice operations, including human resources, customer service, financial analysis, regulatory compliance, and business information systems.

Key Responsibilities:1. Operational Oversight:

• Conduct weekly rounds with staff and physicians to ensure practices operate efficiently and meet performance standards.
• Coordinate with practice managers to streamline practice operations and address any operational issues.

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field; Master’s degree preferred.
• Proven experience in healthcare operations management, preferably in a multi-site environment.
• Strong understanding of financial analysis, regulatory compliance, and human resource management.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work effectively with a diverse team and manage multiple priorities.

ADDITIONAL REQUIREMENTS:

• Availability to travel within the Novant Health, Hilton Head market as needed.
• Commitment to upholding the Novant Health’s Mission, Vision, and Values in all interactions and operations.
  Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression and provides them with an opportunity to progress in the organization consistent with their skills and interests

• Conduct weekly rounds with staff and physicians to ensure practices operate efficiently and meet performance standards.
• Coordinate with practice managers to streamline practice operations and address any operational issues