Market Representation Specialist/Senior Specialist at Ford Global Career Site
Bangkok, , Thailand -
Full Time


Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Brand Compliance, Facility Management, Project Management, Due Diligence, Contract Management, Legal Compliance, Capacity Analysis, Network Expansion, Business Plan Review, Supplier Management, Training Implementation, Performance Improvement, Data Analysis, Cross-Cultural Adaptability, Financial Analysis, Strategic Planning

Industry

Motor Vehicle Manufacturing

Description
Facility Management & Brand Compliance Ensure all facilities across the region strictly comply with the latest Ford & Lincoln global brand standards. Guide distributors through the renovation process, ensuring they understand the design language, timeline, and required documentation. Collaborate with local architects, Ford Land, and suppliers to balance brand standards with practical operational needs. Manage key suppliers for essential facility elements such as signage, millwork, and furniture. Oversee the certification process for all newly built or renovated facilities. Conduct market studies and capacity analysis to identify future facility requirements in the region. Network Expansion & Agreement Management Manage the new distributor recruitment process, including reviewing business plans and preparing the Prospective Distributor Qualification (PDQ) package. Conduct due diligence on potential candidates and coordinate with approved suppliers for background checks. Draft and manage legal documents, including Letters of Understanding (LOU) and agreement packages, in coordination with the APDM operations team. Collaborate with the Office of General Counsel (OGC) to ensure all agreements and market actions meet Ford’s legal compliance standards. Track agreement expiry dates, initiate the renewal process on time, and maintain an accurate database of all distributor contracts. Partner with the GTS/GOLDD team to ensure successful system launches and application access for new distributors. Training, Standards & Performance Lead the implementation of Ford Standards across the APDM region and support Distributor champions. Launch and monitor training pathways in collaboration with Ford Academy to ensure staff competency. Track training metrics and implement action plans based on Training Need Analysis (TNA). Manage annual recognition programs, including the Henry Ford and President Awards. Oversee the Dealer Relationship Study and Dealer Satisfaction Study to monitor network sentiment. Implement Performance Improvement Processes (PIP) for underperforming markets or distributors. Operational Support Support the Marketing team in organizing and managing APDM Distributor conferences. Execute monthly reporting on key performance metrics, including Net Promoter Score (NPS) and rewards tracking. Serve as the primary administrator for FMCDealer.com user access. Maintain an up-to-date contact database for all distributors in the region.
Responsibilities
This role involves ensuring all regional facilities adhere to global brand standards through guidance and oversight of renovations, while also managing the entire network expansion process from recruitment to legal agreement finalization. Additionally, the specialist will lead training implementation, monitor network sentiment via satisfaction studies, and provide essential operational support including reporting and conference management.
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