CLIENT MANAGEMENT RESPONSIBILITIES

Shares documents, schedules and field updates. Participates in client conversations, contributing to at least basic presentations of documents and research findings with a gradual increase throughout development in role. Engages in broader team conversations that proactively link past research/ upcoming proposal opportunities to the current research.

ROLE SUMMARY

• Focuses on executional excellence, while growing both internal and client partnership skills
• Understands the project lifecycle for custom research and manages projects startto-finish with exceptional proficiency, with some supervision
• Comfortable interacting with clients on execution-focused tasks and contributing to presentations for basic results
• Provides pricing support and material development for proposals as requested
• Participates in thinking through methodological considerations and recommendations as part of a larger account team
• Oversees and coordinates with junior team members providing project level support, delegating work, providing instructions and quality control
• Involved in analytic plans, and aspects of report writing to find the story in the data

PROJECT MANAGEMENT RESPONSIBILITIES

Key execution activities include, but not limited to…

• Custom survey development
• Link checking
• Fieldwork monitoring
• Data processing and analysis planning
• Report visualization and story-telling guidance
• Report population and development
• Overseeing role of Analyst on these tasks, where both may play a role
• Tasks performed under supervision of manager/senior team members

EMPLOYEE MANAGEMENT RESPONSIBILITIES

May act as manager to Analyst or Senior Analysts as they rotate through the service line. Includes overseeing training schedule, day-to-day workload guidance and supervision, and providing feedback.