102102
7650 W 99th Street, Hickory Hills, Illinois 60457
TruGreen accepts applications on an ongoing basis.

JOB DESCRIPTION

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and “a great place to work!”

POSITION OVERVIEW

Responsible for the development and performance of all sales activities within an assigned TruGreen branch, and oversees the performance of a defined market comprising of multiple locations and Branch Sales Managers. Staffs and leads a sales team to increase sales volume and maximize profit. Develops strategies and coaches Branch Sales Managers to expand customer base in the marketing area. Creates and grows the sales function in the market by leading and achieving business expectations through the appropriate management of sales resources.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Bachelor’s degree or 2 – 3 years of related experience in the lawn/horticulture agronomic field required, or an equivalent combination of education and experience
• 2-4 years supervisory experience required
• 2-3 years outside sales experience required
• Certificates, licenses and registrations as required by federal and state law

KNOWLEDGE, SKILLS AND ABILITIES

• Demonstrated knowledge of the organization, products, and/or services
• Strong understanding of customer and market dynamics and requirements
• Proven leadership and ability to drive sales teams
• Ability to manage managers
• Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and volume
• Ability to write reports, business correspondence and procedure manuals; ability to effectively present information and respond to questions from groups of managers, specialists, customers and the general public
• Computer skills with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

RESPONSIBILITIES

• Manages a team of sales managers and is responsible for their development, performance, and results.
• Develops market-level sales plans and forecasts. Ensures achievement of sales objectives is within designated budgets.
• Assists in the execution of marketing programs (door-to-door, direct mail, inside, outside) to ensure the profit, growth, and expansion of TruGreen’s services. Shares local market knowledge and customer experiences with Marketing department.
• Compiles lists of prospective customers for use as sales leads, based on information from direct mail and other advertisements, community activities, trade shows and business seminars, and other resources. Assists in closing sales as needed.
• Works to resolve customer complaints regarding sales and service. Analyzes and distributes new sale cancellation requests in an attempt to retain customers.
• Plans and conducts on-going training for sales personnel in customer service skills, selling technique and safety policies and procedures.
• Determines work procedures, prepares work schedules, and expedites workflow. Tracks sales efficiencies of each salesperson.
• Develops, implements and maintains performance standards, measurements, and corrective devices through which approved plans and goals are accomplished within the sales organization.
• Ensures recruiting, interviewing and staffing of personnel are conducted to efficiently staff the sales function. Evaluates staff performance, makes salary recommendations and administers disciplinary actions consistent with company policy.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Noise level - Low to moderate
• Adverse Conditions - Minima