JOB SUMMARY

We are seeking a motivated and detail-oriented Marketing Administrator to join our dynamic team, as we gear to launch our hybrid-store with Online presence in addition to High-street store. With significant aging population in Durham, we focus on bringing cost effective anti-glare Display system, CCTV and displays, for socially immersive experiences building for older aged customers, a whom we proudly serve in Durham. Improving the screen time for the aged population, who are currently using harmful devices, (cheaply bought in Online stores and Apps.)
The successful candidate will play a crucial role in supporting the active Sales and Marketing team by ensuring smooth operations and effective communication between various stakeholders (direct community engagement and participation) and revive the culture of bringing people back to stores with understanding of their immersive experiences. This position is ideal for individuals who work-thrive in a local community environment and possess excellent organisational skills, empathy and highly useful marketing.

SKILLS

• Passionate about serving Older People and bring a sense of understanding the experience.
• Engage with Empathy, be proud to sell product for the community to use and feel empowered.
• Excellent verbal and written communication skills to effectively liaise Customer experience.
• Attention to detail with a focus on accuracy in data entry and reporting.
• Ability to work independently and consciously as well as collaboratively within a team environments
• Previous experience working with Vulnerable people and Older people are desirable.
• Supporting Marketing Surveys, and interest of Older people in County Durham on some of the tech products.
  If you are passionate about Marketing support and eager to contribute to a thriving team, we encourage you to apply for this exciting opportunity!
  Job Types: Full-time, Permanent, Fixed term contract
  Contract length: 36 months
  Pay: £25,000.00-£32,000.00 per year

Benefits:

• Company pension
• Employee discount
• Employee mentoring programme
• Flexitime
• On-site parking
• Paid volunteer time
• Relocation assistance
• Sick pay

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person
Application deadline: 25/08/2025
Reference ID: DT-Sales-00

• Deliver digital marketing campaigns, Leafletting and inhouse pre-booked product demonstration Sessions and service experience, we launch sales campaign.
• Coordinate communication between Sales Coordinator, and Distributors for high level of accuracy of claims of technology product.
• Maintain accurate records of sales activities, customer interactions, Marketing activities, pipeline and personalised demo for customers and follow-up actions with suppliers, dealers and distributors.
• Support the development of marketing materials and promotional campaigns.
• Monitor inventory levels -CCTV and Displays and assist with order processing as needed.
• Provide exceptional customer service by addressing client inquiries and resolving issues promptly.