JOB FUNCTION & KPIS

Job Functions:

• Serve as client’s primary point of contact with the agency
• Review content strategy prior to presenting to client
• Conduct discovery workshop to determine goals + needs
• Sell retainers and projects for those clients
• Onboard clients once project is sold
• Communicate with clients regularly to maintain alignment

Performance Will Be Measured By:

• Number of bugs and errors identified post-launch.
• Thoroughness in identifying design inconsistencies and functional errors.
• Ability to meet project deadlines.
• Effectiveness in communicating feedback to the team.
• Improvements suggested to QA processes.

REQUIRED SKILLS & EXPERIENCE

Required:

• 2+ years of account management
• 2+ years of B2B sales experience
• Deep knowledge of Copywriting, Brand Strategy, and Digital Marketing
• Deep knowledge of User Experience / User Journeys

Helpful, but not required:

• Knowledge of web accessibility standards.
• Understanding of SEO best practices.
• Slight knowledge of web development
• Slight knowledge of design

Please refer the Job description for details