How to Apply

Please email the following to Operations Manager Kim Wareham at ••••@chelt.com.au by Tuesday 29th September 2026:

Your current resume;

A maximum two-page application that:

- briefly outlines your suitability for the role, with reference to the Key Selection Criteria; and

- identifies three key marketing priorities you would recommend for Cheltenham Community Centre over the next 12 months, why you have selected them, and the approaches you would consider using to increase CCC’s profile, reach and participation.

Applicants are encouraged to review CCC’s website and publicly available information about the Centre when preparing their application.

We do not require a separate cover letter or individual responses to each Key Selection Criterion. Shortlisted applicants will be invited to an interview. Applications will be reviewed as they are received, and interviews may commence before the closing date.

​For enquiries about the position, please contact Kim at ••••@chelt.com.au or 03 •••• •095.

Cheltenham Community Centre welcomes applications from people of diverse backgrounds and experiences. Please contact Kim if you require a reasonable adjustment to participate in the recruitment process.

Key Accountabilities

Marketing planning and coordination

• Develop, implement and review an annual Marketing and Communications Plan aligned with CCC's Strategic Plan, annual priorities and available resources.

• Translate priority program needs into proportionate campaign briefs, schedules, target audiences, messages, channels and measurable outcomes.

• Maintain an organisation-wide marketing calendar and coordinate dependencies, deadlines, approvals and delivery across program areas.

Digital channels

• Maintain and progressively improve CCC's website structure, priority pages, calls to action and accessibility, working with program staff to keep information accurate.

• Apply practical search engine optimisation and improve user journeys from discovery through enquiry, booking or enrolment.

• Coordinate CCC's social media presence and deliver agreed organic and paid campaigns, including targeting priority audiences and locations.

• Maintain digital content schedules and create or coordinate reusable campaign assets across website, social media, email and print.

Email marketing and audience development

• Plan and deliver segmented email campaigns and newsletters.

• Grow CCC’s subscriber base through improved subscription pathways.

• Test subject lines, content, timing and calls to action where useful, and analyse open, click and

conversion results.

• Develop simple automated communications where these add value and can be maintained within

CCC's available systems and resources.

Brand, content and communications assets

• Create and update priority brochures, flyers, advertisements, banners, presentations and other

promotional material using consistent CCC branding and accessible formats.

• Plan and capture suitable photography, testimonials and short-form video, including arranging

external support when approved and required.

• Maintain practical brand, voice, image, consent and file-management guidance and support staff

to use approved templates consistently.

Targeted promotion and community reach

• Develop targeted campaigns for priority programs, audiences and geographic areas, informed by

community need, participation data and program capacity.

• Promote programs, events, initiatives and fundraising through appropriate local and digital

channels.

• Identify and coordinate marketing and referral opportunities with councils, schools,

neighbourhood houses, community services, local businesses and other relevant networks.

Performance, evaluation and improvement

• Establish agreed measures for priority campaigns and monitor relevant data such as reach,

engagement, website actions, enquiries, bookings, enrolments and cost effectiveness.

• Provide concise monthly reporting on delivery, results, risks and recommended improvements,

and use findings to refine future activity.

Coordination, compliance and teamwork

• Work collaboratively with managers, coordinators, staff and volunteers to clarify responsibilities,

coordinate marketing tasks and meet deadlines.

• Verify program information, audience needs, permissions and approvals before publication, and

communicate issues or proposed solutions in a timely way.

• Manage marketing files, passwords, image permissions, brand assets and supplier records in

accordance with CCC systems, privacy, child safety and recordkeeping requirements.

• Coordinate approved suppliers and expenditure within delegated authority and budgets,

escalating significant reputational, privacy, safeguarding or brand matters to the General

Manager.

• Participate in relevant meetings and contribute marketing knowledge, analysis and practical ideas

to organisational and program planning.

• Undertake other reasonable duties consistent with the purpose, skills and Level 4 classification of

• the position, as directed by the Operations Manager or General Manager.