Marketing Artist (Cebu - onsite) at Gamigo Philippines Incorporated

City of Cebu, Cebu, Philippines -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fraud Operations, Payments Reviews, Analytical Skills, Attention To Detail, Written Communication, SQL, Kibana, Tableau, Customer Support Tools, Digital Fraud Signals, Gaming Ecosystems, Virtual Economies, Fast-Paced Tasks, Investigative Work, Chargeback Resolution

Industry

Computer Games

Description

About the Role: We’re seeking a detail-oriented and data-driven Fraud & Payments Operations Specialist to protect our game economies and player ecosystems from payment abuse. You will be together with the team on the front lines of fraud detection and account review, balancing real-time reaction and thoughtful investigation to maintain transaction integrity across our games. Responsibilities: Monitor dashboards, financial platforms, and game logs to detect suspicious behavior. Review flagged orders and determine whether to approve or deny purchases. Use internal tools (Glyph CST, Safetech, Kibana, etc.) to evaluate user legitimacy. Enforce bans on fraudulent accounts or Steam IDs; escalate edge cases. Create and manage rules in fraud prevention systems to stay ahead of new tactics. Collaborate with support, publishing, and platform teams to refine processes. Deliver regular reports summarizing fraud trends and mitigation actions. Experience with fraud operations, chargeback resolution, or payment reviews. Familiarity with tools like Tableau, Customer support tools such as Zendesk, Freshdesk, payment platforms (Steam, PayPal, JP Morgan). Basic understanding of account data, transactions, and digital fraud signals. Comfortable with fast-paced, repetitive tasks and investigative work. Strong analytical skills and attention to detail. Excellent written communication and documentation skills. Background in games or digital services. Experience with SQL, Kibana, or analytics platforms. Understanding of gaming ecosystems or virtual economies. Join a diverse, international team of colleagues from over 30 countries, where shared goals and a variety of perspectives make us stronger Take on meaningful challenges that come with real responsibility and plenty of room to grow in our dynamic environment Dress comfortably! We keep things casual here, so you’re free to wear what feels right for you Benefit from mandatory government contributions, including SSS, PhilHealth, and Pag-IBIG, for your peace of mind Make work more fun with exciting company events like our annual Halloween party, Christmas celebration, and team outings Recharge with an additional 3 Wellness days throughout the year, next to the statutory vacation days and public holidays Enjoy health insurance upon regularization to keep you and your loved ones protected Receive your 13th Month Pay and Overtime Pay as part of a fair and rewarding package

Responsibilities

Monitor dashboards and financial platforms to detect suspicious behavior and review flagged orders. Collaborate with various teams to refine processes and deliver reports summarizing fraud trends.