You will be part of our international Marketing Automation team, working closely with stakeholders across 20 global markets. As our new Marketing Automation Specialist, you will play a vital role in executing automated marketing programs, managing user access, and ensuring the successful delivery of email campaigns worldwide.

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• Overseeing service tickets for Salesforce Marketing Cloud and our “Interface” tool, ensuring timely issue resolution.
• Setting up and maintaining user accounts for both the Interface and Marketing Cloud email tools.
• Supporting local markets with email campaigns, including list management, PDF handling, and compliance with brand standards.
• Creating and analyzing email journeys and providing insights for optimization.
• Reporting on email performance, identifying areas for improvement and scaling best practices across regions.
• Executing real-time adjustments such as pausing or modifying scheduled emails and journeys.
• Managing ad hoc requests.