WHY MENZIES?

At Menzies, our culture is our cornerstone. We blend technical excellence with genuine care for our people and clients. With 700 colleagues in the UK, we’ve built a culture based on shared values and mutual respect. Here’s why you’ll love working with us:
People First: Our work-life balance isn’t just talk. From agile working to generous leave, we create space for what matters to you and this is why we were recognised as one of the Best Places to Work 2024
Work with Inspiring Clients: You’ll be working with a range of clients so no two days will be the same.
Collaborate Across The Firm: Working with various people across the firm to raise the profile of Menzies Academy
Innovate with Purpose: We’re always looking for better ways to work—leveraging tech, simplifying complexities, and delivering value.
Empathy at Our Core: We don’t just serve our clients; we build trusted relationships that stand the test of time.

IF YOU’RE READY TO MAKE AN IMPACT, LEAD WITH PURPOSE, AND WORK IN A PLACE WHERE YOUR VOICE TRULY MATTERS, KEEP READING!

Are you a skilled CRM professional ready to take ownership of a key system in a growing data-driven business? Menzies are looking for a HubSpot CRM Manager to drive efficiencies and innovation across our sales, marketing, and client service functions based from our Heathrow (Staines) office. If you’re passionate about creating seamless processes, data management and integration, and improving data-driven decision-making, this is the role for you.

ABOUT THE ROLE:

As our HubSpot CRM Manager, you’ll be responsible for the strategic management, building reports and optimisation of our CRM system, ensuring it’s fully aligned with business goals. You’ll collaborate closely with different departments to streamline processes, improve data accuracy, and leverage automation for smarter workflows. With a focus on enhancing customer experience and improving reporting capabilities, your work will directly support our ambitious growth plans.

HERE’S WHAT YOU’LL BE DOING:

✅ Take charge of HubSpot’s day-to-day operations, ensuring the system delivers maximum value to the firm.
✅ Custom build reports and have strong technical knowledge of HubSpot
✅ Develop and implement strategies that enhance CRM efficiency, segmentation, and reporting.
✅ Collaborate with our innovation team, marketing and business development team, and Partners to boost lead generation and prospect/client engagement through the CRM.
✅ Lead efforts to integrate research data into the system, improving tracking, analysis, and reporting.
✅ Drive the automation of workflows, emails, and client touchpoints to save time and improve consistency.
✅ Provide training and ongoing support to internal teams, ensuring everyone is equipped to use the CRM system to its full potential.
✅ Analyse CRM data, monitor performance, and generate actionable insights that support strategic decision-making.
✅ Ensure that CRM processes adhere to industry data compliance standards and best practices.