Description
As our Marketing Coordinator, you’ll be the maestro of marketing logistics—managing incoming requests, orchestrating workflows, and ensuring projects flow smoothly from concept to completion.
You’ll act as the air traffic controller for all marketing initiatives, balancing priorities, clearing bottlenecks, and making sure no detail gets left behind. This is your chance to play a key role in a collaborative, fast-paced environment where creativity meets precision—and every day brings a new challenge to solve.

Key Responsibilities

• Request Management: Intake, review, and prioritize marketing project requests, ensuring clarity and alignment before creating the project and assigning tasks.
• Project Scheduling & Workflow Coordination: Build, maintain, and adjust timelines to keep projects on track and teams aligned.
• Traffic Control: Monitor workloads across creative, content, digital, and external partners—proactively identifying and resolving bottlenecks.
• Stakeholder Communication: Serve as the central point of contact for project status, timelines, and deliverables—ensuring transparency and alignment.
• Logistics Coordination: Manage asset delivery, approval workflows, vendor interactions, and meeting scheduling as needed to keep everything flowing.
• Process Optimization: Identify opportunities to streamline workflows, improve process, and enhance team efficiency.
• Project Tracking & Reporting: Maintain project status reporting and provide regular updates on progress, risks, and next steps.
• Quality Control Support: Review deliverables for completeness, assessing the requirements in the original marketing request vs the deliverable, before routing for approvals.
• Tool & System Management: Become the Marketing Dept subject matter expert of our project management platform, Jira, and leverage the available collaboration/communication tools like Microsoft Teams to efficiently engage with all involved in tasks and projects.
• Cross-Functional Collaboration: Partner closely with any department that submits a Marketing Request and facilitate any needed collaboration between the AFF Creative Team, Growth Marketing, Performance Marketing, Compliance, AFF’s bank partner (FinWise Bank), and other external agencies/vendors as needed.

What Success Looks Like

• 100% on-time project delivery rate.
• Increased workflow efficiency and reduced turnaround times.
• High stakeholder satisfaction scores.
• Proactive identification and resolution of project risks or delays.
• Well-maintained project tracking systems with clear visibility for all team members.

What You Bring

• 1-3 years’ experience in marketing coordination, traffic management, or project management (agency or in-house marketing team experience is a plus).
• Master organizer with exceptional attention to detail.
• Proven ability to juggle multiple projects and shifting priorities without breaking a sweat.
• Excellent communicator—clear, concise, and proactive.
• A natural problem-solver with a positive, I Can attitude.
• Strong understanding of creative and marketing production workflows.
• Proficiency in project management tools (We use Jira).
• Comfortable collaborating across departments and managing vendor relationships.
• Bonus Points:

o Experience in financial services, retail marketing, or regulated industries.
o Familiarity with compliance and approval processes in marketing environments.

Why You’ll Love Working at AFF

• Be Part of Yesville: Join a team that believes in optimism, creativity, and unlocking What’s Possible Today.
• Collaborative Culture: Work with passionate marketers, designers, and strategists in a supportive, fast-paced environment.
• Make an Impact: Your organizational skills will directly influence the success of high-profile campaigns and initiatives.
• Competitive Benefits:

o Health insurance, 401(k) w/ match, PTO, etc.
o Fun and bright office environment overlooking the Sound at Cypress Waters
o Team events, learning opportunities, and more.
About FirstCash Holdings, Inc. (size 14, bold, general font size 12)
FirstCash Holdings, Inc. is the leading international operator of pawn stores and a premier provider of technology-driven point-of-sale payment solutions, both dedicated to serving cash- and credit-constrained consumers.
With over 3,000 pawn stores across 29 U.S. states, the District of Columbia, and Latin America—including Mexico, Guatemala, Colombia, and El Salvador—FirstCash offers a diverse selection of pre-owned jewelry, electronics, tools, appliances, sporting goods, musical instruments, and more. In addition, our stores provide small, non-
recourse pawn loans secured by pledged personal property, offering accessible financial solutions to the communities we serve.
Through our wholly owned subsidiary, American First Finance (AFF), FirstCash also delivers lease-to-own and retail finance payment solutions for consumer goods and services. With a nationwide network of over 13,000 retail merchant partners, we help customers access flexible financing options tailored to their needs.
With a workforce of approximately 20,000 employees across the U.S. and Latin America, FirstCash is committed to excellence, innovation, and financial inclusion. As a recognized industry leader, the company is a proud component of both the S&P MidCap 400 Index® and the Russell 2000 Index®, reflecting our strength and stability in the market.
Join FirstCash and be part of a company that values integrity, customer service, and growth
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(size 10)
Note: The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job. Management has the discretion to assign/reassign duties and responsibilities to this job at any time. Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job you applied for and other potential opportunities available at FirstCash. Message and data rates may apply. You can unsubscribe to text messages by replying STOP to the message at any time. You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
FirstCash Holdings, Inc. is an Equal Opportunity Employer
FirstCash Holdings, Inc. is committed to the full inclusion of all qualified individuals. In keeping with this commitment, FirstCash will ensure that individuals with disabilities are provided with reasonable accommodation. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process; to perform the essential functions of the job; and/or to receive all other benefits and privileges of employment, please contact Human Resources at Recruiter_US@firstcash.com or (800)645-2611 Ext. 1

• Request Management: Intake, review, and prioritize marketing project requests, ensuring clarity and alignment before creating the project and assigning tasks.
• Project Scheduling & Workflow Coordination: Build, maintain, and adjust timelines to keep projects on track and teams aligned.
• Traffic Control: Monitor workloads across creative, content, digital, and external partners—proactively identifying and resolving bottlenecks.
• Stakeholder Communication: Serve as the central point of contact for project status, timelines, and deliverables—ensuring transparency and alignment.
• Logistics Coordination: Manage asset delivery, approval workflows, vendor interactions, and meeting scheduling as needed to keep everything flowing.
• Process Optimization: Identify opportunities to streamline workflows, improve process, and enhance team efficiency.
• Project Tracking & Reporting: Maintain project status reporting and provide regular updates on progress, risks, and next steps.
• Quality Control Support: Review deliverables for completeness, assessing the requirements in the original marketing request vs the deliverable, before routing for approvals.
• Tool & System Management: Become the Marketing Dept subject matter expert of our project management platform, Jira, and leverage the available collaboration/communication tools like Microsoft Teams to efficiently engage with all involved in tasks and projects.
• Cross-Functional Collaboration: Partner closely with any department that submits a Marketing Request and facilitate any needed collaboration between the AFF Creative Team, Growth Marketing, Performance Marketing, Compliance, AFF’s bank partner (FinWise Bank), and other external agencies/vendors as needed