POSITION SUMMARY:

Our Marketing Coordinator will be assisting the Sales teams with sales and marketing messaging, while also managing marketing requests, questions, and providing general support where needed.

REQUIREMENTS:

• Experience in the Mortgage industry preferred.
• Bachelor’s Degree in public relations, communications, marketing, or equivalent preferred, or minimum of one (1) + years’ experience working in a similar field.

• Provides outstanding customer service through phone, email, video conferencing(e.g., Microsoft Teams), and face-to-face engagements, ensuring a consistent and positive experience across all touchpoints.
• Responds promptly to clients requests, maintaining service level standards and ensuring swift, effective resolutions.
• Acts as liaison between client and design team for the creation of marketing materials such as: brochures, pamphlets, internet marketing solutions and emails.
• Provides administrative support in company-supported programs, database management and helps prepare and develop marketing collateral.
• Partners with loan officers to assist with their marketing needs.
• Develops and executes communications and marketing initiatives in addition to preparing marketing metrics for analytical reporting.
• Support digital marketing initiative and onboarding efforts for new hires related to marketing support and set up.