Description:
Pay Range: $24.25 – $35.25/hour
Status: Year-Round Salary (Exempt)
The CRM Specialist at Arapahoe Basin supports skier visits and pass sales primarily through the implementation of email marketing campaigns and data analysis. This is a strategic, data-centric position that manages marketing automation communications to increase retention and brand loyalty. This position plays a key role in driving incremental revenue and ensuring all communications deliver an exceptional guest experience.
This position reports directly to the Marketing Brand Manager and specific duties will include coordinating mountain events, reporting on various marketing-related data, and tracking advertising schedules, costs, and trends. This job will support and assist with social media communications.

SKILLS REQUIRED:

• 1+ year of marketing, CRM, or email campaign experience
• Familiarity with email marketing tools (e.g., Klaviyo, Mailchimp, Salesforce, HubSpot)
• Working knowledge of analytics platforms (Google Analytics, Looker Studio, or similar)
• Excellent communication, organization, and time management skills
• Ability to work weekends and holidays

PHYSICAL REQUIREMENTS:

• Ability to withstand high-altitude conditions at all times
• Ability to sit, stand, and navigate stairs
• Ability to ski or snowboard at an intermediate level or higher - preferred