We have an exciting opportunity to join our team as the Marketing eCommerce Specialist within our Brighton Support Office on a full time basis.

WHO WE ARE – JOIN RETAILORS AND SHAPE THE FUTURE OF RETAIL

Retailors is a global retailer operating in 4 continents and 18 countries and partnering with the world’s leading brands to create the ultimate retail experience, driven by a passionate and skilled team.
At Retailors, we don’t just sell products—we create unparalleled experiences and push the boundaries of retail. As a leading Nike, Samsung and Mattel retail partner in Australia and New Zealand, we operate an expanding global network of premium retail stores, delivering best-in-class consumer experiences across multiple regions.

• Daily/weekly operation and improvement of 2 x Mattel online store (Shopify Plus)and 1 x Retailors website (Squarespace) including design, performance, and merchandising changes to ensure Ultimate Customer Experience resulting in improved conversion performance and maximum customer NPS.
• Development and execution of marketing plan that drives traffic, captures subscribers, grow membership subscriptions and ensures maximum conversion performance resulting in achievement of sales budget.
• Management of marketing expenses aligned with agreed budget ensuring maximum return on ad spend (ROAS).
• Develop and manage relationships of key third party stakeholders including Mattel, License Suppliers, and third part partners Impressive, Prosper, Shopify and app suppliers to ensure maximum productivity.
• Complete reporting of KPI’s and other key reports as per agreed cadence.
• Develop and manage customer flows in Klavio and Okendo including automated flows and once off campaigns that increases engagement, conversion and ultimately sales.
• Provide marketing support to Samsung stores in a timely manner and aligned with promotional and marketing calendar.