MARKETING EXECUTIVE – CRM & COMMUNICATIONS

Our next-level apartment design offers a variety of studios to suit our residents lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re looking for our next Marketing Executive to join our team with a specific focus on CRM, data & communications. The role will be based at our stylish Head Office in the heart of Alderley Edge; our self-designed site, set on beautiful grounds has been built to meet our needs, with amenities including free parking, free on-site restaurant offerings, sport facilities and much more.
Salary subject to experience
Hybrid working, 4 days in the office, 1 day working from home

• Work with the Communications Manager to deliver key customer journeys for new and existing customers whilst optimising strategies through personalisation, automation, technological developments and retention activities
• Create & deliver communications via our key platforms including email, “My Account” web app, WhatsApp, SMS and in-building assets for our full range of audience segments
• Support with all stages of the CRM process including building email campaigns in the ESP (Dotdigital, Marketing Cloud), working in Salesforce and Arthur to define actions relating to campaigns, setting up the audiences, carrying out relevant testing and scheduling
• Analyse data and report success and on-going action