Company Description
Grosvenor Casino, The Victoria
Located in the heart of London, The Victoria is Grosvenor Casinos’ flagship venue and has been entertaining our valued customers for 60 years. We have enhanced our vision with a recent £15 million refurbishment, solidifying us as the premier gaming venue of choice in the UK for both our customers and team members.
At Grosvenor Casinos, we’re committed to becoming the UK’s most loved casino group. Our venues are more than just places to play - they’re community hubs where people can relax, socialize, and enjoy a safe and welcoming environment. With a diverse range of games, top-notch entertainment, and a fantastic selection of food and drinks, we’re here to excite and entertain!

As a valued team member, you’ll receive the following benefits:

• Annual salary of £28k (Full time position)
• Paid breaks
• Holiday Entitlement: 28 days of holiday to relax and recharge (based on full time contracts)
• Nest Pension Scheme: We contribute 3% to your pension.
• Life Insurance: Coverage provided for peace of mind
• Long Service Awards: Celebrate your career milestones with us
• Online learning: Access supplementary online courses to enhance your skills
• Uniform: We provide a free team uniform
• Retail Discount Scheme: Enjoy discounts and offers at selected retailers
• Employee Assistance Programme: Access to support and resources whenever you need them
• Food and Soft Drinks Discounts

Job Description

QUALIFICATIONS

• Marketing degree (or equivalent) with 1–2+ years’ proven experience in a marketing role.
• Proficient in Microsoft Office, including Word, PowerPoint, and Excel
• Strong grasp of marketing strategy, customer segmentation and campaign execution
• Creative thinker with excellent communication and collaboration skills
• Knowledge of regulatory requirements and guidelines in the casino industry.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Results-driven mentality with a focus on achieving marketing objectives and driving revenue growth.

DESIRABLE SKILLS:

• Experience in the casino/gaming industry or event management
• Familiarity with CRM, marketing automation tools and platforms
• Good knowledge of social media marketing and managing content.
  Additional Information
  Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
  Candidates must be 18 years of age or older and have the legal right to work in the UK

• Collaborate with the creative team to develop compelling marketing collateral to support the overarching marketing strategy.
• Execution of promotional briefs ensuring the operational teams are fully briefed and tracking of activity is recorded appropriately.
• Plan the events programme and source and book live entertainment and decorations as appropriate.
• Manage and optimise all marketing channels, including website, social media, email marketing, and online advertising.
• Conduct market research and competitor analysis to identify opportunities, trends, and best practices in the casino and gaming industry.
• Establish and maintain strong relationships with media partners, vendors, and promotional agencies.
• Ensure compliance with regulatory requirements and marketing guidelines set by relevant authorities.