Marketing Executive at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

14 Oct, 26

Salary

0.0

Posted On

16 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Marketing, Social Media Management, Public Relations, Event Management, Content Strategy, Brand Management, Market Analysis, Agency Management, Email Marketing, Reputation Management, Budget Management, Communication Skills

Industry

Hospitality

Description

Marketing Executive Job Description Reporting Directly to the General Manager, the Marketing Executive promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. The Marketing Executive is fully connected into resources in their region; building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. CANDIDATE PROFILE Education and Experience * Tertiary degree required (Communications, Marketing or Business) * 3-5 years Marketing experience * Strong understanding of the digital environment as a distribution and marketing / engagement channel * Experience with digital marketing / direct response campaigns with external web agency * Experience managing external agencies (e.g. media, creative) * Excellent communication skills; Demonstrated poise, tact and diplomacy * Organized, detail-oriented and deadline-sensitive * Strong customer service orientation essential; Takes initiative, anticipates needs * Digital native and fast-learner. * Understanding of the online production process a plus * Must be able to speak, read, write and understand English, an additional language is beneficial * Excellent internal and external communication skills, both verbal and written * True Brand ambassador * Event management / organizational skills * Understanding of consumer trends in the digital sphere * Innovative, proactive and resourceful * Passion for the travel & hospitality industries * Ability to analyze data and establish appropriate action plans CORE WORK ACTIVITIES Hotel Marketing and Advertising * Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. * Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. * Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions. * Manages F&B media schedules and verifies prompt settlement of accounts. * Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups * Executes email marketing, and display advertising. * Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. * Verifies all advertising for the hotel in digital channels is in alignment with brand voice. Social Media Content Management * Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). * Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. * Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. Public Relations and Visual Asset Management * Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. * Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. * Manages assigned accounts as per the media account management system. * Writes and distributes all press releases for property events, promotions, and outlets. * Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. * Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. * Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. * Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). * Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. * Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. * Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. * Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice. * Coordinates and executes Hotel and F&B printed materials. * Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. * Assists in the production of all property, F&B display, and temporary signage in hotel public areas. * Promotes collection of competitors collateral and publicity on a monthly basis. * Manages the execution of F&B direct marketing activities. * Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA). Direct Marketing and Collateral Development General * Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns. * Helps with the publication of hotel’s newsletter(s). * Supports communications duties and functions as deemed necessary. * Assists in the liaison and execution of joint F&B promotions. * Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis. * Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. * Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. * Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. * Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

The Marketing Executive is responsible for promoting on-brand messaging across digital and traditional channels to enhance the hotel's image and drive revenue. Key focus areas include managing Food and Beverage promotions, social media engagement, and executing comprehensive PR plans.